[Resolved]  Zerodha — Unauthorised trade

Address: Nithya

Its the 4th time Im facing this problem, whenever I try to exit the position I go to exit and place the sell order, and I surprised to see a new buy order got executed and I will be holding both the orders instead of exiting the position and by the time I will incurring with heavy loss, as most of the time it happened with the option trading. When I executed sell order I place limit or SL-Limit, I never placed SL at the entry or GTT. I complained about this to Zerodha and the are giving irrelevant and irresponsible answers and I escalated this complaint but no response yet. Shame on their software. I need proper answer for this.
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Aug 9, 2021
Complaint marked as Resolved 
Zerodha customer support has been notified about the posted complaint.
 
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Hey, could you please provide the ticket number, so we can have this checked?

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