[Resolved] Zerodha — Unprofessional customer service

bhavesh gehani

from Nashik, Maharashtra

Dec 16, 2016

Address: Nagpur, Maharashtra, 440014

Each day I get call and assurance of getting Client ID and password from Zerodha but they are fooling the clients and not even responding to mails.
Almost 1 week has passed however they are enable to generate ID and password contrary to this other brokers do so within 2 days.
It Seems very frustrating and unethical on part of Zerodha and team since my 1 week trading is lost.

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Jan 19, 2017

Complaint marked as Resolved

Zerodha customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2016

Zerodha Customer Care's response Bhavesh, can you please email your registered mobile number to [protected]@zerodha.com? Will have this checked and take immediate action.

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Comments

Siraj Rasul

from Sivagiri, Tamil Nadu

Dec 16, 2016

Same happen to me last week w week before i submitted form, 10 days later i got id and password.

I recommended zerodha to my 2 cousin brothers, they sumited form still not got Id and password

Zerodha Customer Care's response, Dec 19, 2016

Verified Support

Siraj,

Can you email details of your referral to social@zerodha.com so we can have it checked?