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Zest Breaks Complaints & Reviews

3.7
Updated: Mar 16, 2022
Complaints 30
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22
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Zest Breaks reviews & complaints(30)

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Address: Chennai

Sir/ Madam,

As I have just discussed with your representative ( after umpteen calls to a ridiculous customercare no. Which is never received), my payment of Rs 8094 which I paid via by HDFC Credit card on 10/03/2022, 18:12:08 on your company website ( Zest breaks .com) does not reflect in my account.As asked I am sending you proof of this payment (attached).

Kindly look into this and arrange for this amount...
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M M Reddy
from Hyderabad, Andhra Pradesh
Mar 10, 2022
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Unable to pay ASF/ Book Accommodation

Customer ID : 91012345
Member ID : 22215

Unable to reach customer care phone +[protected]
When tried reaching we will only hear recorded message saying” All officers busy they will reach you back on Registered Phone No within 60 minutes”which usually doesn’t happen
After numerous attempts they responded once after 3 days post placing request, I had briefed then I am un able to pay ASF and unable...
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SukumarBN
from Chennai, Tamil Nadu
Nov 30, 2021
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Not able to book holidays

Address: Mahindra Holidays and Resorts India Limited, Mahindra Tower, 2nd Floor, 17/18, Patullous Road, Chennai, Tamil Nadu 600002.

Iam Sukumar N a member of Zest Breaks, a unit of Club Mahindra . Iam a member from 2011 and using my holidays for the last 9yrs . I have paid my Annual Maintenance Fee regularly, even for last year (10th) I have paid Rs8500/- but they gave a number to connect for booking[protected] to a person Poornima . Inspite of calling them 50 times a day iam unable to connect as it always says in IVR they are busy and they will call in 60 minutes,...
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S
Sumnat
from Mysore, Karnataka
Oct 30, 2019
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zest mahindra holidays

Hello,

My membership id[protected].

I have taken zest mahindra membership in 2011. I had repeatedly told the agent i will not be able to use the holidays for the first 5 years as i just became a father. He suggested me to take as the number holidays will accumulate year on year.

I have not utilized even one holiday so far.

Having paid 1.8 lakhs and have not utilized any holidays....
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Suresh Babu G
from Kodungallur, Kerala
Feb 1, 2018
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emi

Address: 600125

Dear sir, emi for my loan customer id from emidukan is only 4216 and i am paying regularly without any gap. And i already paid 6 emi out of 24 months. But this i got a mail and emi that this month emi would be double amount as 8432 rs. Why it is so? Plz confirm and correct it as 5th is my due date. I will keep only rs.4216 in my bank account for this loan. No bounce should happen and from your side emi should be 8432 for this month. Need...
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Beena Raj
from Bengaluru, Karnataka
Aug 5, 2016
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No response to the mails/calls - Cancellation of membership

Address: 600062
Website: www.zestbreaks.com

I had joined zest in 2011 and opted for 36 mnths EMI where I have completed 32 months EMI. Only one I had the luck to get the Pondy resort. Also the executive confirmed that within 2 years resorts will be coming up in Goa, coorg etc. Till date the same four resorts only available and each time you try to book a room, you are not lucky enough to get the same.

Hence, I had send a mail to Zest for cancellation of membership and...
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A
ank ch
from Chennai, Tamil Nadu
May 26, 2016
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Cheating the members

Address: Chennai, Tamil Nadu, 600002
Website: zestbreaks.com

I became a zest member around 10years back. When ever i call them up, for the rooms as a member, i am informed that the rooms are unavailable for that particular date, and when i call them up as a non member, i am informed that the rooms are available. After having paid such an hefty amount, to become a member, what is the point of getting disrepected in this manner by their customer care executives. Executives like nagaraj, are pathetic...
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P
pradeepmenon
from Bengaluru, Karnataka
Aug 27, 2013
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Refusal to pay back membership fees on cancellation

Address: Chennai, Tamil Nadu
Website: www.zestbreaks.com

We had taken the membership from Zest Breaks- Mahindra Holidays in Dec 2010 for the amount 120741. This was for a period of 10 years. They promised us a holiday of 6 days every year till 2021. At the time we took the membership they had 6 resorts and they promised to add 2-3 resorts every year. We are in the third year and they now have only 5 resorts.We have used 3 of their resorts out of which only 1 was good. We cannot spend the rest of...
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krsiva
from Mumbai, Maharashtra
Jun 11, 2013
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Commitments not fulfilled

Address: 17/18, Mahindra Towers, 2nd floor, Patullos Road, 2nd floor, Chennai 600002
Website: www.zestbreaks.com

I happened to sign the contract with Zest mahindra in 2010 based on the information provided by the sales person stating that the number of locations will increase starting with Goa this year and followed by other locations.

Even after 3 years, the number of locations has not increased. In fact, one of the location (swamimalai) is removed from the list.

While checking with the zest mahindra team, there is no...
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kota_68
from Mumbai, Maharashtra
Jan 10, 2013
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High Promises and hidden clauses - Not responding when asked for Cancellation of Membership - Zest Mahindra

Address: Chennai, Tamil Nadu

Membership ID[protected], Shrikanth K, 10-Jan-2013
I had signed with ZEST Mahindra for a package.Its been more than a year and half since I started paying my EMI. Paid almost Rs.91,000/- till date and I have not been able to even use the complimentary nights that I was offered at the time of joining. Now I cannot dream of completing all the given nights in next 10 years. This is because, whenever I go for a booking, I was informed...
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senthil.m7479
Jan 7, 2013
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Mahindra Zest fraud company with false promises

Address: Chennai, Tamil Nadu

All,

Membership Number: 91009565

Zest Mahindra is one of the worst companies I have ever experienced. My Name is Senthil working as lead at an MNC in Chennai. Back in 2010 Oct i was approached by a Zest representative for holiday package and explained the whole system. At the end suggested he verve (highest) one as i dont have to plan for any black out dates and your bookings will be on priority. I did check...
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shubhra_gupta
Dec 28, 2012
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harrasing and not refunding my money

Address: Bangalore, Karnataka

My member ID is 91015943.. Mr . abhijeet, mr. amit kumar and mr. chandan kunar sold the Zest holidays with 100000 of commitments., when I asked them that Now i want to go to pondicherry.. there all commitments failed. After listening I clear cut told them taht I want to cancel my membership and want my refund. Mr. amit kumar was ok with that. now after 1 week they all get away from his commitment. now these three people are harasing me like...
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benedict_nirmal
from Delhi, Delhi
Sep 21, 2012
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Bogus Timeshare Resort - All booked 5 months ahead

Address: Chennai, Tamil Nadu

Hi: This one of a Zest Member back in Chennai. One of the best planned Bogus Time Share Resort planning poorly executed from Mahindra's. Had great respect for the Group, but after encountering 2yrs of membership with Zest lost all hope.

1. I had bought this time share in 2010. Every time i call them for a booking, all i can get an response is its full.
2. Booking are done 4 months in advance, quite surprising...
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sshyamsu
Aug 28, 2012
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Eligibility for booking

Address: Chennai, Tamil Nadu

Dear Sir,
I had purchased a Short break time share from Mahindra Zest in the year 2010. The window period for my stay/ eligibility for stay is between Nov to Oct 2012 every year. I am planning to go on a short vacation between 22nd Nov to 24th Nov 2012 to Masinagudi and i duly called up the reserveration to book the rooms(booking opens 90 days prior).I have been told that i cannot book the room now because as per their system i am...
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Rajeev Ganesh
from Hyderabad, Telangana
Aug 21, 2012
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ILlegal transaction on my membership. Open Fraud.

Address: Bangalore, Karnataka

GUYS,
DONT EVER EVER OPT FOR THIS MEMBERSHIP!!!!!!!!!!!! THEY ARE A TOTAL FRAUD. YOU WONT GET YOUR MONEY BACK. A Zest sales rep had approached me 2 months back in Jun 2012 for taking membership in a mall. When I said I was sorry and cant take on the spot decision, he encouraged me to fill up a form and sign and said that he would not use it without consent(in the terms of 'preserving Club Mahindra's name')...
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Ritesh Kumar
from Chennai, Tamil Nadu
May 31, 2012
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Bad Service

Address: Chennai, Tamil Nadu

It has been more than a year since i have raised the complaint and yet no solution from the Mahindra Holidays - ZEST

As i have been harassed from your organization in reference to my booking for Puducherry sent on 17th June 2011 at 21:25Hrs and post response from one of your executive Ms. Sasikala on 18th June 2011 at 15:09Hrs, where they have mentioned that they would not be in position to confirm the room as payment of ASF...
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Faseeur
from Pune, Maharashtra
Jan 9, 2012
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Cancellation of Services

Address: Karnataka

Hi,

I took a holiday plan from Zest Breaks, which is also Zest Mahindra, sister concern of Club Mahindra. While selling the plan, they showed me the moon, while i wanted to go for holidays, the resorts were always full, how can a working class plan in 2 months, we can plan a holiday 15 days ahead, but still they dont give you rooms, and would suggest to go another resort which you dont want to go. Finally i said please cancel...
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Piyush Bijwal
from Hyderabad, Telangana
Nov 7, 2011
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Possible illicit activities by zest break representative

— below is the mail i dropped to [protected]@zestbreaks.com

As per the scheduled appointment i met with the zest break, mahindra holidays associate shrikant ([protected]) to know about zest break. He provided me with all the details and also informed me about the offer being given to first time customer converted into member. I told him that i would confirm only after discussing with my family but he insisted on atleast...
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dinesh456
from Mumbai, Maharashtra
Jul 25, 2011
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mal activities

Address: Pondicherry, Puducherry

Hi Readers
Here i am the citizen of India , belong to Pondicherry resident . Here by as the duty every citizen i am posting the anonymous activities , what going on both internally and externally in Mahendra beach resort.

* They are spoiling the Indian culture in the name of entertainment . Infact they were using the government property ( Sea shore ) for there commercial purpose. actually the...
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sathishpk
from Bengaluru, Karnataka
Jun 13, 2011
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Fraud Company

Address: Chennai, Tamil Nadu

All,

Zest Mahindra is one of the worst fraud company I have experienced. My Name is Sathish working as Delivery Manager at Wipro. I had a worst experience with this company in 2010. I was approached by one of there sales agents in chennai at my office and was offered great offers about 12 free stays over a span of 10 years for about 65000.

I as pampered by their agents are happened to sign the deal. I started...
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