[Resolved] Zestmoney — about loan disbursement

Venkata Girish Kumar Penugonda

from Hyderabad, Telangana

Oct 4, 2018

Address: Chittoor, Andhra Pradesh, 517644

Website: Zest money

I applied a personal loan on zest money RS.34000...after one day...A mail received about zest money loan disbursal agreement..But no money will be credited in my bank account...Then I had login my zest money account.. It shows pay emi on 34000rupees..But no money will be credited in my Account..how can I pay emi without taking loan money..My application id..AF07DB8FC6BB..and here I am showing my screenshots...

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Nov 21, 2018

Complaint marked as Resolved

ZestMoney customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2018

ZestMoney Customer Care's response Dear Mr. Venkata Girish Kumar Penugonda,

We're really sorry to hear you had this experience. As per the telephone conversation, this issue is resolved. We are constantly trying to work towards improving our services and we'll make sure this does not repeat.

You can reach our customer support on [protected] from Monday to Sunday between 8 AM to 8 PM. You can also to go https://zestmoney.in/contact/ and chat with us.

Regards
Team ZestMoney