[Resolved] Zestmoney — can not create voucher

Subhamkar Debnath

from Bongaigaon, Assam

Sep 12, 2018

Address: Darjeeling, West Bengal, 734003

Hi
I have a approved loan of 25000, and i requested to make flipcart voucher of rs 15000, 10augest i got a email telling me that my voucher codes are ready, now i can shop from flipcart. But when i log in into my zest money account and click that 'view voucher' option i'm getting a msg "could not generate your voucher, please try again later". I'm trying from yesterday but still there is the problem. I have attached the screenshot, please fix this problem, i have to buy something really urgent

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Oct 13, 2018

Complaint marked as Resolved

ZestMoney customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2018

ZestMoney Customer Care's response Hi Subhamkar Debnath,

We're really sorry to hear you had this experience. We are constantly trying to work towards improving our services and we'll make sure this does not repeat. Allow us an opportunity to look into this for you. For privacy concerns, please share your registered email id & phone number through email at [protected]@zestmoney.in, so we can look into it immediately and get it resolved.

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Comments

susha 2

from Bhubaneshwar, Odisha

Sep 21, 2018

I was approved a loan of Rs, 30, 000/- . Out of which i used 3 gift vouchers for a purchase of Rs, 24, 999/-. Now unable to use the gift voucher for purchase of the rest amount. It showed invalid.

My Customer ID is[protected] and Contact NO - [protected]

Thanks and Regards

apsamy

from Jayamkondacholapuram, Tamil Nadu

Sep 26, 2018

Hello sir
i am not open for new account for zest money please help me sir
mobile numaber; [protected]
email id ; [protected]@gmail.com