[Resolved] Zestmoney — cancellation of loan and refund of 1st emi amount

M G Solagi

from Tiptur, Karnataka

Jun 14, 2018

Address: Dharwad, Karnataka, 580008

Website: www.zestmoney.in

Zest money is going beyond its limits. I am fed up of this . I have previously also posted a complaint regarding it and now again i am telling that this company has used my bank account details without my notice and have deducted the 1st emi amount and now they are showing due date for deduction of 2nd emi amount also. I am least interested in the loan. I want my loan to be cancelled immediately and my amount should be refunded back. They are not ready to do it and according to me its a fraud. Pls see to it that my problem is solved.They have to cancel the loan That amount which they deducted was useful to me in another way . Now I have to pay penalty for that. Somehow I'll manage that issue but u people pls do the needful. Its my humble request. Assist the company people to cancel it .
Thanking you

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Jul 24, 2018

Complaint marked as Resolved

ZestMoney customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2018

ZestMoney Customer Care's response Hi Mallikarjuna Soalgi,

We're really sorry to hear you had this experience.

Really appreciate your time on call! As discussed, we have shared the Amazon complaint format. Kindly fill the form so that we can follow from there.

Kindly mail us on [protected]@zestmoney.in and our representative will help you with this.

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Comments

Aravinth Gautham

from Salem, Tamil Nadu

Jun 15, 2018

Sir i want to purchase new mobile using cardless emi option in your side not approud my NACH document is under review please conform my request.sir argent plz help me