Zestmoney — Collections department Harassment for me and my mother

Joveliamisquitta

1 Apr 2023, 3:07 pm GMT+5:30

I have been harrassed by your collections employees. This is the worst company I have ever dealt with. Your employees are calling me 30 to 40 times in a day continously. I am not even able to use my phone and I think you should hire employees who are educated and have manners.
They don't know how to speak. They are arguing and talk like as if I have taken money from them.
I want to raise a complaint against this female Shivani Singh from the collections team.
I have a recording too of her calls. She is the most mannerless female I have come in contact with.
I have been a loyal customer with zest. I have always paid my loans on time. It was just from past these 3 months I was facing problems Cox I lost my job and this female and your other collections employees have been harassing me and my family. They are calling my mother who is a cancer patient.

I will pray to God that this female Shivani Singh and your company suffer so many losses and your company gets shut down.
I want the RBI link to be sent. I want to file a complaint against your company.

Address my issue asap and send me the link. I am going to take this to the consumer court.
Was this information helpful?
No (0)
Yes (0)
ZestMoney customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ZestMoney
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    62%
    Complaints
    1636
    Pending
    49
    Resolved
    989
    ZestMoney Phone
    +91 93 4342 2556
    ZestMoney Address
    151, 3rd Floor, Moksha Mansion, Sarjapur Main Rd, 1st Block Koramangala, Bengaluru, Karnataka, India - 560034
    View all ZestMoney contact information