[Resolved] Zestmoney — fraud from billing.tech [protected]@gmail.com

Tuhin Baidya

from Kolkata, West Bengal

Oct 13, 2018

Address: Bardhaman, West Bengal, 713205

Dear zestmoney,

I had your app download from play store. It had an option of increase your limit and the mail id provided was billing. [protected]@gmail.com.
They talked to me like wise i didnot have a doubt regarding the authenticity as i got it from your app. The asked the otp for increase in limit.
I have the whole mail conversation. It said jest money on it.
Now they have activated my voucher and i am unable to contact you people. I have mailed you also.
Please cancel the vouchers i feel i have been scammed. Do it soon please.

Regards,
Tuhin baidya
[protected]

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Nov 22, 2018

Complaint marked as Resolved

ZestMoney customer support has been notified about the posted complaint.

Oct 13, 2018

Updated by Tuhin Baidya Not jest money, it said zestmoney on it.

Verified Support

Oct 22, 2018

ZestMoney Customer Care's response Hi Tuhin,

We apologize for any inconvenience that you might have faced, please be aware that ZestMoney does not have an online app in the app store. Furthermore, we're looking into this case of fraud and we will notify you once this is resolved.

Also, you will receive a call from our customer care team to explain the steps we are taking. Once again, please accept our apologies.

Regards
Team ZestMoney.

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Comments

iprashantjadon

from Aligarh, Uttar Pradesh

Oct 15, 2018

My application is already received. "It has not verified till now after 24 hours there is not any response from your side. please solve my problem as soon as possible.

Ahmadraza Razvi

from Bhuj, Gujarat

Oct 22, 2018

Meri emei 2633 hai uski jagah ye log 2883 debit karte ho or jimedar hamko thehrate ho hamne aapko chek de diya hai jo terik hai us tarik ko nikal lo
9 tarik ki bjay 17 tarik ko debit karte ho vo meri problem nahi hai
Ab 4 emei baki hai lekin acha nahi lga
1 and last bar loan karvaya hai
Ab galti nahi hogi

chira

from Kolkata, West Bengal

Oct 22, 2018

Hi.. this is CHIRANJIB PANDAV whose 2000 rupees zestmoney voucher has been approved. So may I purchase the same item from Amazon site through that same voucher. Kindly confirm me at your earliest.
Regards,
CHIRANJIB PANDAV
Ph. [protected]

Manish Chheda

from Mumbai, Maharashtra

Oct 22, 2018

Manish murji chheda sir my loan id 53D6CA4C1B70 39999 ONE TIME PAYMENTY ALL CLEAR MY MOBILE NO [protected] MY FIST CHEQ BOUNSH ALL PAYMENTY CLEAR CALL ZESTMONEY NO RESPONY MY MAIL MY MAIL ID [protected]@gmail.com 2mail sand loan clear no intrest rate paymenty