[Resolved] Zestmoney — I have flipkart voucher of 38000 with order #4dc464d10909

Modi Mehul

from Surat, Gujarat

Nov 9, 2018

Address: Ahmedabad, Gujarat, 380019

Dearest zest money help desk,

I have not a payment of my order no.#4DC464D10909 in any installment because I haven't this unused loan and also cancel request is must be apply but why should be not a cancellation my loan. So please I have must be requeste to you please cancellation my loan...

FAQ please call me..+91 [protected]

Thanks and regards,

Mehul MODI

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Dec 19, 2018

Complaint marked as Resolved

ZestMoney customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2018

ZestMoney Customer Care's response Hi Modi Mehul,

We value your relationship with ZestMoney. Voucher cancellation is subjected to the Merchants approval. As an exception, we have taken the request for cancellation of your loan. We will forward your request and inform you of the status of cancellation once we receive an update from Flipkart.

Post confirmation from the Merchant the loan will be cancelled which takes around 5 - 10 business days. Please do not redeem the voucher while the cancellation is in process. Once the voucher is redeemed it will not be cancelled.

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Comments

Shyam Sundar Palle

from Emmiganuru, Andhra Pradesh

Nov 13, 2018

Hi sir my name is PALLE kavitha my mobile no [protected] I approved 6000/- loan but Iam not used this loan monthly Emi 2091/- chupisthindhi how to cancel this loan