[Resolved] Zestmoney — invalid amazon voucher

Rathore Anshu

from Noida, Uttar Pradesh

Apr 25, 2018

Address: Gurgaon, Haryana, 122016

Website: app.zestmoney.in

Hi applied for loan with zest money for amazon and tbey have given me a voucher of inr 8965 which i m not able to use i tried to call hundred time sent email and they are giving any proper response and tbey sent me a message money will deducted for loan from your account. They are simply saying voucher is used wiyhout any proof. Plz take any strict action

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May 26, 2018

Complaint marked as Resolved

ZestMoney customer support has been notified about the posted complaint.

Verified Support

Apr 25, 2018

ZestMoney Customer Care's response Dear Anshu Rathore,

We're sorry to hear that you were not able to use the voucher code and we do not wish anyone to go through this problem. We assure you that issue will be investigated and fixed on priority basis. A call back has been arranged from our team which you will receive shortly.

Regards,
ZestMoney

Apr 28, 2018

Kuldeep Godara's response I can't upload my document for kyc as aadhar pan card

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Comments

afsar ansari

from Jamshedpur, Jharkhand

Apr 25, 2018

Please help me to i have applied loan for mobile . Order id 5263afab-78f3-4065-b38e-5dabeb203e44
But i want to cancel my loan plz help me my no [protected]