[Resolved] Zestmoney — loan cancel request

Gopal Ashwin

from Tindivanam, Tamil Nadu

Aug 30, 2018

Address: 600045

Website: Zestmoney loan cancellation

Dear sir/madam,
I am applying 22 august 2018 in zest money loan in ur company, that loan also sanctioned but rate of interest is very high so that same day i was call customer care and told cancel the loan sanction amount, he also tell ok we are cancel your loan sanction amount, but now one mail received that loan successfully registered and automatically debit emi in your bank account, how is possible? I cannot activate your loan then how is deducte emi amount so please cancel my loan do the needful
My mobile no: [protected]

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Oct 1, 2018

Complaint marked as Resolved

ZestMoney customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2018

ZestMoney Customer Care's response We apologize for any inconvenience caused, there are no active loans in your name. The last application was canceled as per your request, the notification you received was the NACH mandate being verified. However, since there is no loan active that will be canceled as well. We assure that they will not be any payments going out of your account.

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Comments

Gani Deekshit

from Addanki, Andhra Pradesh

Sep 5, 2018

I am purchase Amazon 8000 voucher but loan amount 8960 but y??? Sir please answer your call centre number tel me sir
Please answer clearfication reply me.

Thanking u
M.bhanumurthy
[protected]