[Resolved] Zestmoney — loan cancelation/voucher cancelation

[Resolved] Zestmoney — loan cancelation/voucher cancelation

J jyoti@nishu from Kolkata, West Bengal Dec 23, 2018

I want to cancel of voucher code and the loan which i have take on 19th dec 2018, but didn't yet use. I am facing troubles in raising cancelation request because no one is supportive either from zestmoney end or from the merchant cleartrip end. If i used it then i think you people will face problem regarding the cancelation but if i didn't yet use then what is the issue, i don't how you guys really work seriously it's heartbreaking experience. I want my issue get resolved asap. Customer id:[protected] Was this information helpful? No (0) Yes (0)
Jan 29, 2019 Complaint marked as Resolved ZestMoney customer support has been notified about the posted complaint. Verified Support Dec 25, 2018 ZestMoney Customer Care's response Hi [protected]@nishu, Thank you for reaching to us. We appreciate the opportunity to assist you with your ZestMoney account. We value your relationship with ZestMoney. According to the terms and conditions once the voucher code is activated we'll not accept the cancellations. However, voucher has one-year validity. You can also pre-close the loan with current month interest and the Principal value. Thanks and regards Team ZestMoney.
Add a Comment	Share
Submit Close