Zestmoney — Noc And Cibil Correction And Duplicate account

Address:India

Had get a single loan from zestmoney on 10/04/2022 .and i had paid it off on time and it's
LOAN ID NUMBER IS #6CA71D74F700.
And it's account number is ZESCDLN00001082 and zestmoney provided me NOC of that it.
But in CREDIT REPORT Not any information showing about it.

But with same data and information and same
loan Id another one account that is ZESCDLN00000E28 is showing in my credit report.

I had get just only one loan from zestmoney of 9000rs on 10/04/2022.and i paid it off in advance and on time.
ZESCDLN00000E28 this account number loan doesn't belong to me this is some kind of a fraud with me, by your side or your partner.
Please remove ZESCDLN00000E28 this account from my credit report as possible as early with good healthy credit report.

ZESCDLN00000E28 and ZESCDLN00001082 both account are hold same LOAN Id and same loan agreement and that is #6CA71D74F700.

How is that possible..?? One loan ID request and two accounts of same data..?

Please find out that error, why this was happened.!

I had contacted with zestmoney regards this,
Zestmoney is said, my loan is clear in time in our database and all documents are already provided to you (NOC AND LOAN STATEMENT AND AGREEMENT)no any problem by side of zestmoney.

Piramal capital finance don't have any loan agreement belong to ZESCDLN00000E28.

For your help all the documents are attached with this email.

DOCUMENTS
LOAN AGREEMENT (from zestmoney)
Loan statement ( from zestmoney)
NOC OF LOAN( from zestmoney)
Loan account statements(from piramal)
Credit report (from Experian, Equifax)

Also attached some screenshots from piramal capital finance application and e-mailed of me by zestmoney, that's shows piramal capital finance don't have loan agreement against account number ZESCDLN00000E28.
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ZestMoney customer support has been notified about the posted complaint.
Apr 30, 2023
Updated by Abhi143213
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