[Resolved] Zestmoney — pathetic customer support

[Resolved] Zestmoney — pathetic customer support

P prash747 from Bengaluru, Karnataka Sep 14, 2017

How does this company even exists??? Inspite of repeated mail to them regarding updates on my order and their so called vendor partner not answering, even though i have made a down payment, they do not have the courtesy to reply back to the mails i send them. And they do not have any contact number which is operational for us to speak directly to the company. Very bad. Was this information helpful? No (0) Yes (0)
May 7, 2018 Complaint marked as Resolved Verified Support Apr 06, 2018 ZestMoney Customer Care's response Dear prash74, We're sorry for the delay in responding to your query here on consumer complaint forum. We're sorry that you had to face this and we do not wish anyone to go through the problem. We are constantly trying to work towards improving our services. It's a promise that your next loan with ZestMoney would be much faster and hassle-free. Please reach out to our customer support team at [protected]@zestmoney.in or call us on [protected] for any additional questions you may have and we will be more than happy to help you. Regards, Team ZestMoney
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Comments

Mkandan

from Korampallam, Tamil Nadu

Mar 6, 2018

Sir I bought a new mobile using amazon voucher with zest money. quick pay option or link is not showing in my zest money account. How to pay my emi

ZestMoney Customer Care's response, Apr 6, 2018

Verified Support

Dear Mkandan,

We're sorry for the delay in responding to your query here on consumer complaint forum. We're sorry to hear that you had to go through this experience. Hope your issue has been resolved.

If you are unable to use QuickPay in MyAccounts page, request you can contact our customer support team via Email / Call / Chat and our team will send you a link to make your EMI payment.

Please reach out to our customer support team at help@zestmoney.in or call us on 9343422556 for any additional questions you may have and we will be more than happy to help you.

Regards,
Team ZestMoney

avinash gurrala

from Bhongir, Telangana

Apr 17, 2018

I haven't received any mail after you people disturbed