[Resolved] Zestmoney — stop emi, I never placed an order or used amazon vouchers - in fact I request to cust care to cancel my zest acct in mid of april

Jio Duniya

from Hyderabad, Telangana

May 3, 2018

Address: 500039

I never placed and used the vochers to place any orders.

I spoke to your customer care agent and logged a complaint to ensure to stop the approval process of amazon vouchers and cancel my zest acct .

But today I received an sms stating emi starts from may 28, though i never purchased any thing from amazon since the credit limit is 15k but the product I want to buy is 15k .

pl call me on [protected] and let me know no EMI is charged and my zest acct is closed asap

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Jun 5, 2018

Complaint marked as Resolved

ZestMoney customer support has been notified about the posted complaint.

Verified Support

May 04, 2018

ZestMoney Customer Care's response Dear Shashi,

We are sorry that you had to go through this experience. We've arranged a call back from our team which you will receive shortly.

For any other queries, you can reach our customer support team on [protected] or you can login to your ZestMoney account and chat with us. We work all 7 days between 9 AM to 7 PM.

Regards,
ZestMoney

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Comments

Darshan uma

from Coimbatore, Tamil Nadu

May 9, 2018

Dear sir

Hi i still now not given confirmation of loan approval then y its showing loan processed and due date is 04 jun 2018 i dont need this type of personal loan So please cancel my personal loan