[Resolved] Zestmoney — voucher not yet received

sud_kart

from Hyderabad, Telangana

Sep 8, 2018

Address: Hyderabad, Andhra Pradesh, 500090

Hi, i have got the credit limit of 12, 000. I have uploaded the nach 10 days before. Daily they are asking me to wait for 24 hours. Their customer services is worst. I have never seen such a customer services who give false information ad fake promises to its customers. They dont even know to reply the messages properly. If they are not sure about the time they should not tell me to wait for 24 hours. Daily i am checking me the mail and connecting them in the chat and asking them about the status and they are saying it will be generated in 24 hours and it is maximum time. One time they even said to wait for 3 hours to escape from my questions. Later i got to know that they said it just to escape from me as after 6 their customer care don't work. Their customer care number also dont work. It is really a bad expereince with this one.

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Sep 10, 2018

Complaint marked as Resolved

ZestMoney customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2018

ZestMoney Customer Care's response Hi Sud_kart,

Hope your issue has been resolved. Do get in touch if you have any other concerns.

For further assistance you can reach our customer support on [protected] from Monday to Sunday between 8 AM to 8 PM. You can also to go https://zestmoney.in/contact/ and chat with us.

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Comments

ankitbhatia999

from Lucknow, Uttar Pradesh

Sep 11, 2018

My voucher is not approved from last 10days nach is already provided another all documents are approvbed my register no. is [protected] and mail id is [protected]@gmail.com

Satish0903

from Raipur, Chhattisgarh

Sep 19, 2018

I do not want other gift card because it's emi is so hudge and don't need other emi. And my question is when I am purchasing a 8900/_ rupee product though my vachur is 48900 so how much I pay emi in zestmoney.
So please help me.
Thanks

Akber Mohammed

from Panaji, Goa

Sep 21, 2018

When I'm downloading Nach form showing that check the internet connection