[Resolved] Zomato — about delivery issue

Shubhansh Singh

from Hyderabad, Telangana

Jul 30, 2018

Address: Hyderabad, Telangana, 500008

Website: zomato

Didn't recived my paid order of around 300
Im an unwell person and depression paitent now i hungry like hell as well
I used a perfect order address and a option prior informing that im unwell that they provide on their behalf then to they where not able to deliver
Their tracking order service is under update and thats the reason i also was not able to talk to delivery boy i just need food and ill wait till i die because of their irresponsible behaviour chat service was also not working... What can be done to save a life in this case and do they really see that social resposibility and customer service are very importent consumer right in cases like this

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Sep 14, 2018

Complaint marked as Resolved

Zomato customer support has been notified about the posted complaint.

Jul 30, 2018

Updated by Shubhansh Singh i just need my drinks and for that i can wait till morning

Jul 30, 2018

Updated by Shubhansh Singh tried calling them too but always not reachable and busy their number was 91-[protected]
they told they will refund me in two to 7 days
do they don't get that its not every time about money
i have enough i need a service from them when i paid them in my weak physical conditions

Jul 30, 2018

Updated by Shubhansh Singh and how can we approach as filing a legal approch against them as for social irresponsibility and mental abuse of a person that was unwell

Jul 31, 2018

Updated by Shubhansh Singh and wanted to know what was done with my food

Verified Support

Aug 08, 2018

Zomato Customer Care's response Hey Shubhansh,

Apologies for the inconvenience caused. Kindly share your order ID with us. Thanks.