Zomato Complaints & Reviews

My unique ticket id is[protected]...kindly verify it

I ordered some foods in domino's on March 18th at 10:16 PM after a few minutes i called domino i cancelled it ..Now I got a refund in my zomato wallet.

Nextday also i ordered some foods in anjappar in the order ID [protected] still i didn't get any refund...seriously i'm struggling alot. Kindly update my status daily i am trying to contact in zomato support but i didn't get any support. I dono what to do. Please kindly put the anjappar refund amount rupees 630 atleast in a zomato wallet please. It almost 2 months but didn't get any solution please help me. Thank you

I didn't received zomato bag and t shirt fully payment on 4/1/24, 6:43 pm in g pay. Now till 3/5/24 not received. I raised ticket and informed my issue zomato executive team. But they no replay. Please help me refund my cash. I don't need zomato t shirt and bag anymore and i don't want work on it. My zomato id:fe3463930

They have incorporated an AI based chatbot which does not do anything but reply to our texts.
I asked for a order cancellation, but it confused me till delivery partner was assigned and now they are not ready for the order cancellation.

My i'd verification is failed My id is FE3885492 what can i do please resolved my problem...

On April 22, 2024, I placed an order for two chicken biryanis and made a payment of INR 400. However, the payment failed, and the amount was deducted from my bank account. The delivery person asked me to scan again and make the payment again, assuring me that the failed transaction amount would be refunded. To date, I have not received any refund or any communication regarding the same. I kindly request you to look into this matter and assist...

Hi sir this is Nitesh Anand (FE2282901) My ID has been disabled due to behavioural issues, But sir i have not misbehaved any customers, so please unblock my id it's my humble request to you. Please Thank you.

प्रिय ज़ोमैटो टीम,

मेरा नाम [आपका नाम] है और मैंने आपके प्लेटफॉर्म पर [15/4/2024 डेट] को ऑर्डर नंबर ([protected]] के तहत एक ऑर्डर दिया था। दुर्भाग्यवश, मुझे मेरा पूरा ऑर्डर प्राप्त नहीं...

I can't use Cash On Delivery even after being a Gold Customer and not cancelling any order. I was able to use it till day before yesterday for Blinkit. Now I cant use in both Blinkit and Zomato.

Payment got stuck, order not placed and got no refund...

Hi Team,

I am writing to express my dissatisfaction with my recent food order experience. Last night, I encountered a significant issue with the food I received, rendering it inedible. Unfortunately, I found mysel[censored]nable to consume it, leading to a considerable level of discomfort and hunger throughout the day.

Upon contacting your customer service team, I was informed of a partial refund of ₹51.16, which...

First had my order grouped with other orders and delivery guy took a u-turn even though he was near my location and went elsewhere which resulted in delayed delivery and food turning soggy.

Then they took an action which was completely different from what was confirmed over call yesterday with Kalyan and gave me a coupon instead of refund to source. This is unacceptable.

Now they are telling me rest assured...

I have Zomato Gold in my Zomato account but Delivery Isn't free. I buy Gold because i can use free delivery service but isn't work...

I ordered Chaat from Chaat Street in Bangalore on the Zomato platform. One Pav Bhaji and One Pani Puri on 29th March 2024 in the evening. The payment went through, but the order never got placed.

I would appreciate a delivery to the address mentioned or alternatively a payment refund.

Attached is the screenshot of the restaurant and the payment deduction online from my HDFC account....

I had registered my Zomato delivery partner id 27th March.but I didn't get verified my Zomato delivery partner.pls help to activate my Zomato delivery partner id
My Zomato id--FE3750869...

I have registered my self on Zomato app and pay onboarding fees still my I'd is not activated it's showing verification pending so please start my I'd
Id- FE2763410
Driver name- Pyarelal shaikh
City-pune
Phone -[protected]...

My id verification is on pending.
waiting time (6 hrs) but till 20 hours completed but still process is on pending.
And I also received message that my account is active, but in app it still says verification is pending

My ID- FE3737951...

Sir my account of zomato was terminated due to high rejection but i have not cancelled any order sir i am working from 2 to 3 year in zomato now who will take me in job if i cannot get my id activate how can i fulfil my family all is on me about my family i am poor in condition plzz sir help me to fulfil my family by earning in zomato if by mistake any problem is done by me i am really sorry sir and not do any mistake and take precaution...

Sir i have create my profile, and i will charges but my account for delivry boy is not active and error show profile varification failed. i agree to submited documents again but the error show is (0issue found, plz check and resubmit your account activated ) but no slot show for documents.. and not mention about refumds....

Name:-Aniket Ajit Bhambid
Id:-FE2225727
dear zomato team i request you please active my id beacause very problems my family please active my id...

My account has been terminated due to security concern which I've done nothing illegal or wrong. I request to Zomato please check my previous records and activate my ID as soon as possible
My FE ID :- FE2065604
NAME : SAHIL GAFFAR
MOBILE NO. [protected]...