Zomato — account blocked

Zomato — account blocked

A AbhiRawat from Delhi, Delhi Jun 29, 2018

When i placed an order today. The food i received was very poorly packed and it was leaking. I called the delivery boy and he agreed that the packing was poor and it was restaurants fault. On that i complaint to the chat support, they on confirmation with the delivery boy refunded my amount. After sometime when i checked my account to place an order the account was blocked. I tried to contact on [protected]@zomato.com, none replied. My registered number : [protected] My contact : [protected] I'm reachable at :- [protected] Was this information helpful? No (0) Yes (0)
Zomato customer support has been notified about the posted complaint. Jul 17, 2018 Updated by AbhiRawat Its been long and still no action or any reply from their end.How unprofessional is they. totally disappointed from ZOMATO
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riddhish deotale

from Ahmedabad, Gujarat

Jun 29, 2018

We had ordered from zomato, veg cheeze panner pizza from jagat restaurant, made payment through debit card, but due to some technical fault in app the order has not been placed. We hope to have light on the matter.
Here in nagpur nandan van zone zomato.
Refund to be made as soon as possible.
Time 5:00pm