[Resolved]  Zomato — complaining about to get my refund

Address: 560074

Warm greetings to one and all. I just ordered today (30th june 2018) online through zomato using the new50 offer. I selected sai baba restaurant in bangalore and i ordered. When i made payment for it it was telling something went wrong and the order was not placed but apparently money was deducted from my bank. I tried calling u r hotlin customer care numbers but none fail to pick up my call. Pls thereby help me to refund my money of rs. 138.15
To my account as no food was ordered but still u guys deducted money from us.
Pls be honest in what u guys are doing.
I will show my attachment of my bank statement pls take a look as u guys deducted rs.138.15 from my account but food was not ordered. Pls consider it. Hard money going away like this is so painful.
Pls help the zomato team. I am requesting you
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Aug 9, 2018
Complaint marked as Resolved 
Zomato customer support has been notified about the posted complaint.
Verified Support
Jul 09, 2018
Zomato Customer Care's response
Hi Shanmuga,

Would request you to please share the order ID or your registered contact details so that we can help you with the same.
 
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