Zomato — Foreign objects in food

Address: Ground Floor, 12A, 94 Meghdoot, Nehru Place, City New Delhi State Delhi Country India Pincode 110019 Telephone 40592373

Website: www.zomato.com Read more at: www.goodreturns.in/company/zomato/profile.html

Ordered food with order number [protected] from a restaurant named Shanthi Lakshmi Veg Restaurant, Chennai listed in the app Zomato.

But the food had foreign objects as dust particles, which we felt on our first bite.
On calling the restaurant, the phone kept ringing but no one answered after multiple calls.
On complaining to Zomato, the customer care executive Nisha bluntly stated that Zomato isn't concerned for any food quality, proving that they list any restaurant without prior verification for monetary benefit and then refuse to take responsibility for quality, thus jeopardizing public health.
I have the food pics and chat screenshots.

Request the Honourable Court to take strict action against Zomato and the Aforementioned restaurant so that they take proper steps to ensure public health safety and not take customers for granted and also provide me with a refund for the order amount and any amount as compensation deemed correct by the Honourable Court.

I pray to the Honourable Court to take the necessary action as such incidents jeopardize public health.