Zomato — Gold membership cashback

Website: www.zomato.com

I have purchased gold membership on 02/4/23 having order id[protected] with my reg id vij.[protected]@yahoo.com.

I order food having order no-[protected] on the same day and it was mentioned that ₹152.80 will be added to zomato credits as soon as food delivered on part of purchase of gold membership.

Afterwards I raised grievance through mail communication at [protected]@zomato.com with ticket No[protected] on 04/04/2023.Afterwards I received an mail on 04/04/23 that same has been taken up with relevant team. After six days no action or communication were made on my above ticket no.

I again raised grievance on 10/4/23 by submitting required docs like invoice, screenshot of credit that to be received.I further receive the same automated reply that same has been taken up with relevant team.

Till date neither my claim credit has been received nor any communication received.