Zomato — Ice cream delivery

Website: www.zomato.com

I ordered an oreo ice cream tub from zomato yesterday.
The ice cream was fully melted and reduced to half the volume of tub. I filed a complaint to zomato also but got no satisfactory answer.
Would request zomato to refund my amount because no one is willing to drink ice cream anyway.
My order id is [protected]
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