Zomato — misleading advertisements

Address: 411004

Website: www.zomato.com/users/chirag-uppal-1161903

I just ordered a dish displayed on Zomato's website for a restaurant Tawa Street today, dated[protected]. The dish stated "Dilli wali dal makhni Combo" and it had a description stating with 2 butter naans but unfortunately what I got was 2 butter roti's.

Order Number: [protected]

Order Details
Tawa Street
Viman Nagar, Pune
Dilli ki Dal Makhani Combo
1 ₹89.00 ₹89.00
Subtotal ₹89
GST ₹4.45
Total ₹93.45

Gladly I went back to Zomato asking for this discrepancy and after they checked the menu and called the restaurant to my utter shock the customer service rep still insisted that the order had 2 butter rotis instead of 2 butter naans.

Under normal circumstances, I would've ignored such an error but now that Zomato has refused to accept their fault, which in principle was incorrect I thought it would be best to raise a complaint with the consumer forum for misleading advertisements

Order details below -

Tawa Street
Viman Nagar, Pune
Order Number: [protected]
₹93.45