Zomato — money deducted, order not confirmed

Address:

108,shet enclave, Shirur park circle, vidyanagar, hubli, Dharwad, Karnataka, 280031

I ordered food from zomato, my money got deducted but order denied then I shared this with zomato support they replied and said that they will refund amount within 5-7 days then told me pay with different method, and this problem occurred for 2nd time and I lost total amount of 450rs then again I told my complaint to zomato support but they didn't respond