Zomato — money refund regarding

I have ordered black forest cake 500 grams in ck's bakery on 1st december and the order was confirmed and then they detected money from my account and later which i had a msg that due to some technical issues the order has been cancelled... And the money will be refunded in next 7 possible working days... But yet i dint get my money back.. So please take some steps regarding this... And solve it as soon as possible...
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From Yesterday i was trying to order food online but it is blocked due to some suspicious activity and mailed to [protected]@zomato.com ample number of time but there is no solution come out yet and i dont know from when it is blocked Shame on zomato i want my account to get unblocked this is wrong
Had placed order through zomato, received uncooked food, discussed the issue with restaurant, they agreed for refund but zomato dint process refund.
My name is K.Rama Mani KUmar contact no. [protected]
Sir I ordered food in zomato app for the amount 150 but transaction is not successfull but amount is deducted from my account . So Plz do the need full. my transaction has been done on 12.12.18 at 6.55 pm
On 7th December I have ordered food from roma's cafe via zomato and for that single order my money had cutter twice..
I have ordered in yugo, coimbatore...in the process of payment money has been deducted from my paytm account ..but order has not been placed..5-10 mins it showed just processing..i kept on waiting but when it didnt seem to work..so i pressed back button...what shall i do??

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