| Address: New Delhi, Delhi, 110005 | | Website: Order Food Online on Zomato - For unlimited Delivery Options |
I have placed a order of food from zomato online food delivery on 30.04.2017 in evening. But they do not deliver the food till 10.15pm (Expected delivery time is 9.45pm) i have cancelled my order through chat service of zomato. Zomato did not answer of my cancellation request on that time. I have recd. The call at 11.00 pm by zomoto/restaurant - handi chadiyaan di, at c. P. New delhi. I told the caller that i have cancelled my order. Next day when i check my account status has been shown order delivered successfully and refund is not received agst. Cancellation the order. I chat with zomato customer care but they asked me that any replied you recd. Our site there is any promise of refund. I said your chat executive did not any reply when i cancel my order. No customer care number is available on app, i received it from google search and then call to customer care. Customer care executive at this time told me i checked with restaurant and then refund it urgently. But still i have not recd. Any call or refund from zomato. Order no.23254713 dt.30.04.2017 Was this information helpful? | 
Frustrating Experience. Food Not Delivered . . . Delivery time was 3:17 PM, its 4:36 pm now. Support not helpful.
Swiggy and Foodpanda are far better than this. I will not order from Zomato again. They respect customer;s time and money.