[Resolved] Zomato — not delivered food at our location

agrshm

from Delhi, Delhi

Aug 2, 2018

Address: Vadodara, Gujarat, 391350

Website: zomato

Hello,

We have delievered food as per offer given in newspaper but in zomato app reflect that "restaurant does not deliever here change ur address."

Zomato lose many orders due to this, from our company many orders placed but all are rejected and also you are not showing any delivery instruction

So, please do needful to provide food at our location.

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Sep 12, 2018

Complaint marked as Resolved

Zomato customer support has been notified about the posted complaint.

Aug 02, 2018

Updated by agrshm and customer care no. of zomato also not answering

Aug 02, 2018

Updated by agrshm you have also not mention any limited kilometer area in pamplet delievered from zomato .please clearly mention in pamplet
in Application sometimes delievery at our location at GSFC, Dashrath is available, order amount was already deducted than after we receive a message that order is not delievered at your location than we have to further make process for refund.

please improve your system and do needful from your end.

Verified Support

Aug 08, 2018

Zomato Customer Care's response Hey there,

Apologies for the inconvenience caused. Kindly share your order ID with us. Thanks.