Zomato — order was cancelled and no refund for food ordered

Website: Zomato.com

This is regarding my order of rs.285 which was cancelled by zomato saying im unavailable.

I was with zomato customer care ppl from the time the order is placed and these people responded very lately. The issue is order address was wrngly located so i needed to change it but these support people didnt respond in time and delivery boy refused to deliver the food.

New address which i told was 1.5kms away from located address. Please refund my amount asap

In the images given below kindly check the responded time by zomato customer care ppl...