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[Resolved]  Zomato — order was not delivered yet no refund

Website: Zomato.com

I ordered food from hotel via zomato but the food was not delivered, then i personally had to go there to collect the food after waiting for almost two hours. They charged ​the delivery fees​ also. After reaching the hotel i came to know that my order was not even placed, so again i had to wait for half an hour there. After all this shameless zomato is saying that they can't refund me anything. And really stupid people at the chat service also.
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Sep 10, 2018
Complaint marked as Resolved 
Zomato customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2018
Zomato Customer Care's response Hey Jayash,

Apologies for the inconvenience caused. Kindly share your order ID with us. Thanks.
 
1 Comment

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I have cancelled my order of order no.
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