[Resolved]  Zomato — pathetic customer service

Zomato never disclose the payment options especially in the case of cash in delivery and payment through paytm... The delivery boy provided to deliver my order reachd my door completely drunk and shouted his lungs out... I dont know about this company but atleast i have reputation in the society... On top of that customer service replied sorry we cant do anythng... Even i work for customer service department and surely i dont respond to customer in this manner... I[censored] force customer to return their food just because they dont except paytm... Its worst than a tight slap on face... If i truely rate your service i will gladly rate it -1... Extremely dissatisfied customer.. Trust me i will definitely escalate it to any level... Cant really tolerate this sort of reluctant, pathetic and insulting services from the so called brand like zomato..
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May 31, 2018
Complaint marked as Resolved 
Zomato customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2018
Zomato Customer Care's response
Dear Sir/Mam,

Please provide us with more details with respect to your Order to enable us to look at the same.
 
1 Comment

Comments

Had ordered pizza through zomato from smoking joe had ordered veg pizza but there were no veg in pizza...sent several msgs to zomato but thy dint resolve the prblm

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