Zomato — regarding deduction of amount and no order confirmation

Address: 713101

Tried to order food by paying online via zomato. The transaction failed order was not confirmed but the money was deducted from my bank account. Tried to reach zomato chat support. The chat support response is horrible!! I wrote everything, After 40 min they replied with "hi " only, then no one was there to respond. After a long long pause thet revert! Not expected from zomato!
Was this information helpful?
No (0)
Yes (0)
Zomato customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zomato
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    7828
    Pending
    0
    Resolved
    704
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    View all Zomato contact information