[Resolved]  Zomato — regarding restaurant home delivery

Address: Khordha, Odisha, 751024

Sir/mam I am Rajiv Satapathy the owner of Hunger Station feeling Sry to tell u that it's been now 10 days tht I hv submited all the documents for to tie up for home delivery bt not a single response frm ur side.I hv also tlkd with Mr. Prateek and he told me tht it will be max mndy bt nw it's wed nthng hppnd... So hw could I wll b sure tht it wll be done on exact date.. Please do care of this mail and I'm waiting for ur reply.. ✉ King.[protected]@gmail.com
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Sep 14, 2018
Complaint marked as Resolved 
Zomato customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2018
Zomato Customer Care's response
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3 Comments

Comments

Orderd my dinner by zomato. Expcted delivery in an hour. After an hour when I checked in the app they said we are looking into it. Then after another half an hour they said that they have to cancel the order. I mean what on the earth can they cancel order after 2 hours. Totally rubbish services by zomato. They customer service is bizarre.
When I will I get refund
I placed an order for ice cream 12.22 am and i received it after 1 hour. somewhere around 1.30. But the delivery person marked delviered soon . The icecream is melted and spilled. When asked about this zomato(usless) stating there wont be any refund. order id :[protected]

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