Address: 400068 | Website: www.zomato.com |
I have been having problem since my first order with zomato. My order which was delivered the food quality was poor hence when i complaint about the same the agent from customer service used profanity on the call and disconnected the call. Hence when i complaint against the agent zomato apologised but no action was taken against the agent and stated that they will improve the service. And since then every single order which i placed have caused me inconvinience. I have been treated like begger by zomato and every one from zomato was rude withe me and i had to call multiple time just to get my own money back. Today when i called just to know what is the outcome for my complaint the agent stated that they have taken it as feedback but they cannot compensate me for the time wasted, money wasted and for the way they have behaved with me and abussed me on the call. I am really not happy with zomato and want to take serious action on zomato. Was this information helpful? |
Ekkaduthangal, Chennai I order for South Indian Combo 6
[Item price is inclusive of packaging charge] Rava kesary+ghee pongal/rava kichadi+2 poori+medhu vadai [2 pieces]
but am not received Rava kesary and one medhu vadai. I do no how they miss two items and there is no place for costumer complaint