Zomato — worst company

Address: 400068
Website: www.zomato.com

I have been having problem since my first order with zomato. My order which was delivered the food quality was poor hence when i complaint about the same the agent from customer service used profanity on the call and disconnected the call. Hence when i complaint against the agent zomato apologised but no action was taken against the agent and stated that they will improve the service. And since then every single order which i placed have caused me inconvinience. I have been treated like begger by zomato and every one from zomato was rude withe me and i had to call multiple time just to get my own money back. Today when i called just to know what is the outcome for my complaint the agent stated that they have taken it as feedback but they cannot compensate me for the time wasted, money wasted and for the way they have behaved with me and abussed me on the call. I am really not happy with zomato and want to take serious action on zomato.
Was this information helpful?
No (0)
Yes (0)
 
1 Comment

Comments

IN Hotel Saravana Bhavan
Ekkaduthangal, Chennai I order for South Indian Combo 6
[Item price is inclusive of packaging charge] Rava kesary+ghee pongal/rava kichadi+2 poori+medhu vadai [2 pieces]

but am not received Rava kesary and one medhu vadai. I do no how they miss two items and there is no place for costumer complaint

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Zomato
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    7829
    Pending
    0
    Resolved
    704
    Zomato Phone
    +91 83 7509 7031 [South]
    +91 83 7507 3452 [North]
    +91 83 7509 2754
    Zomato Address
    139-P, Sector 44, Gurgaon, Haryana, India - 122002
    View all Zomato contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR