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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 1035

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G
gordon higgins
from Kolkata, West Bengal
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bill not being sent

Address:700039
Website:gmail

You have taken my wrong email of my mobile no [protected] you say a specific amount has to be paid but i would like to know last month you said rs567/ i put 570 still you say 2.87 i have to pay i am on a post paid plan 499 this month you say pay rs608/ i would like to know why do you keep increasing without keeping to the plan my email id for mobile no [protected] is [protected]@gmail.com send me the bill with details will be most apreciated...
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H
Hyderabadi channel
from Suluru, Andhra Pradesh
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wrong bill by airtel

Address:Hyderabad, Andhra Pradesh, 500097
Website:www.airtel.in

Airtel has billed wrongly nearly 800 rupees first there was a fight with executive and then i ask some un answerable questions then finally got the refund how please watch this video and if you like it give like and subscribe to our channel for more such similar type of videos thank u.

Click here
https://www.youtube.com/watch?v=zTgF9sOUMpc

I warned them that i will take this matter legally and i will...
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V
Vigneshshady
from Chennai, Tamil Nadu
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cannot make outgoing calls..too irritating

Address:600119

Cannot make outgoing calls even I have balance and have 349 plan too...I had this problem for last 1 week...And I have made call to customer care. They couldn't resolve this problem...It's too Irritating... Please do the needful...
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S
shrikant.mule
from Chennai, Tamil Nadu
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sms is not working.

Address:Pune, Maharashtra, 412207

Sir/ madam,
I had upgraded my airtel sim from 4g on 27th sept, around 9:41pm. Airtel claims that the sms service would not work for 24hours after the upgrade. As per airtel, my sms service should be started by 28 sept 17.
Today is 31oct 2017. I have made around 3 phone calls to customer care. They will reach out to me to find what issue i am facing.
I am not able to make any bank transactions for my day to day activities...
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P
preet786sngh
from Pune, Maharashtra
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got promotional msg for 84 days.. post recharge just 28 days

Address:Hyderabad, Andhra Pradesh

Hi everybody, i am using airtel prepaid number [protected]. Its looking like airtel is not able to compete with jio or running into losses that why cheating with the customers chose to still be with airtel. I have proper evidence and no one can challenge on this. I will show you how customer are being cheated and i am sure many of them don't know the right forum to escalate and airtel is getting benefited out of it. I got the msg on 9 oct...
+2 photos
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C
chhedamit
from Pune, Maharashtra
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porting out approval

Address:400089

Awaiting porting out approval. Helpline asking to continue for 3 months even if network and connection is pathethic. I had complaint earlier for network issue they assured it would be resolved but still problem continues. Charge for 4G and provide 2G services...
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E
eb23
from Noida, Uttar Pradesh
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airtel prepaid disconnected without consent

My number [protected] was disconnected without my consent and reallocated to someone else.

When i asked for information, airtel refused to provide it.

I had paid for the number to be valid for more than 20 years, and there was balance in the number when it was disconnected.

Airtel is not providing information on this as well, and are also refusing to tell exact date of disconnection.
br...
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J
Jyug
from Mumbai, Maharashtra
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big network issue

Address:Thane, Maharashtra, 421302

Airtel network is working worst.. Due to this i am not able to receive incomingccalls n do outgoing calls.. Which has affect my business alot. Who will pay this loss?. Airtel promises 4g network all over india.. But here only outgoing n incoming if we proper we will be thankful to airtel company. I am customer of airtel from last 15 years. But the service is becoming day by day worst. Hope my would be solved by this complaint...
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M
Mathiyazhagan Ayyamperumal
from Hyderabad, Telangana
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postpaid bill : excess amount charged consistently

Address:Hyderabad, Andhra Pradesh
Website:airtel.com

I have a postpaid connection with airtel plan 499/month. I don't use more than my free calls. As you all know today joi/airtel everyone provided unlimited calls for 150/per month. But i pay 499+tax for limited calls

But airtel charges around 800 last 3 months consistently, and i called them to 121, after speaking to the person they gave me the waiver of extra amount, also i need to pay the bill first and waiver will be adjusted...
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S
singh@321
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sim not working (no service)

Address:560048

Sim is not working from 10/29/2017 and shows no service.
Raised complaint on 10/30/2017 and no resolution for that complain.
I went to airtel store they provided me the new sim, as they said that sim was faulty and new sim will be activated with 4 hours.
After waiting around 14 hours i again call airtel customer service they said to me that sim activation request is not made from the airtel store, so again they took a...
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Y
YogeshD1988
from Mumbai, Maharashtra
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unable to port my airtel postpaid number

Address:411006

Dear airtel team,

I am facing network and internet issue on my airtel postpaid number.

I had sent porting request a month ago.
One of the customer executive from airtel called me and requested me to wait as we are working on your network issue.

Still i am facing the same issue and need to port my number to other network.

Now, when i try porting my number sms port to 1900.br...
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N
Nitin Govind
from Lucknow, Uttar Pradesh
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mnp not working

Address:Lucknow, Uttar Pradesh, 226013

Hi, i have been an airtel customer for years now with the number [protected]. I moved to lucknow recently from kerala and i've been trying to port to a up circle, keeping a connection with airtel itself. But in spite of firstly repeatedly sending the porting message to 1900 i haven't received a porting code yet.

Kindly do the needful and provide the porting code so that you do not cause inconvenience to a long term customer....
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S
sumitnagori
from Bengaluru, Karnataka
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no response for shifting of landline

I had raised a request for shifting my landline (Request no.[protected] it has been 26 days now but till date i've got no response from the customer care. I sent a mail to the customer care, nodal officer
(Complaint no.88893522 &[protected] but i only get a reply stating it will be done at the earliest. When i raised the issue on social media and said that in case you cannot shift let me go for cancellation. And wow!!! I got a call immediately...
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B
Bhushan Shirole
from Mumbai, Maharashtra
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not receiving any banking sms on my prepaid airtel sim

Address:411038

Hi, I am not receiving any SMS from Airtel most of the times, further I am not getting messages from various banks, IRCTC, makemytrip etc. This problem started from 14th October 2017 This is really frustrating as I am unable to do online banking at the moment and this is impacting my work big time. Please resolve immediately....
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A
anil santra
from Korba, Chhattisgarh
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unauthorised deduction of rs 40/- from prepaid mob - 9903027403

Sir,
Recently i have noticed that rs 10/- & rs. 30/- have been deducted forcefully on 29.10.2017 & 31.10.2017 from my mobile account balance without any activation of videopindw service from my end. Please refund rs. 40/- in my
Mobile balance immediately & deactivate the service.

Hope you will take necessary action from you end.

Yours faithfully,
Anil santra, [protected]...
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S
Sabby Kar
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airtel failed again

Address:Kolkata, West Bengal, 700156

Hello sunil,

This is inform you that one of your executive take the payment. I made the payment online for advance rental and he commit to install the same by 30th oct. And i called him multiple time. He didnt even bother to respond.

What kind of commitment you have. Their are many service provider who are happy to install in the same day.

I need necessary action to be taken for such kind of...
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G
Gabriel kujur
from Delhi, Delhi
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request for the refund of my 1000 rs.

Address:Faridabad, Haryana

Hello sir, i have raised a request for airtel broadband connection and on 8th september your airtel executive has taken 1000rs. And documents from us. But till now i haven't got any response from you. As i have contacted myself in airtel customer care, they told me that there is some technical issue in my area.
Therefore i request you to refund my 1000rs. As soon as possible.
Here's the detail regarding my account no.
br...
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A
Arun Datta
from Ranchi, Jharkhand
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excess billing of postpaid mobile no. 7044097132

I submit below the amount of bills for last few months ;
Billing period bill amount
11.11.16 to 10.12.16 rs.397.91
11.12.16 to 10.01.17 rs.371.48
11.01.17 to 10.02.17 rs.389.88
11.02.17 to 10.03.17 rs.356.52
11.03.17 to 10.04.17 rs.358.82
11.04.17 to 10.05.17 rs.359.41
11.05.17 to 10.06.17 rs.384.14
11.06.17 to 10.06.17 rs.368.76
11.07.17 to 10.08.17 rs.378.78
11.08.17...
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V
Vikash Kumar01
from Saharanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

airtel app debit freezed mobile no 7366927962 update (case id-880511) even after proving all supported document not releasing my money

Address:827006

Hi sir,

I am one of airtel customer feeling helpless now. By this
Mail i am trying to reach out the higher management of airtel to
Let you know the way airtel customer care working in bihar. Before
Coming to actual issue putting some info as a support

I have started conversation on 25 th june and following up till now
. Almost more than 50 (100 hours time) call more than 15 mail and...
+5 photos
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S
Sourav Bharadwaj
from Raxaul, Bihar
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amount deducted from bank account but not recharged

I have recharged through my airtel app mob no[protected]. My balance has been deducted from my account but not refunded yet. Due to which i am facing mental harrasment.
1.rs 50+rs[protected] and [protected]@31.10.2017...
+3 photos
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