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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 1038

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D
Djtours
from Dehra Dun, Uttarakhand
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executive mr jitender talk rudely

Address:New Delhi, Delhi, 110092

Dear team,
This is with reference broadband no[protected]. The executive mr jiteder okla delhi misbehave with me. I was transferred to dehradun so i request to disconnect my no. So for 3 month the executive call me daily and saying to not disconnect this you will paason this be to other. I was regularly harresed for same. Finally they disconnect this side oct. Than i ask for bill which i got till oct. So my question is that if i...
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J
Joe Synthia Francis
from Bengaluru, Karnataka
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ownership of the sim in different name

Address:560033

Dear sir,

I have taken my airtel prepaid sim no [protected] in 2009, when i checked recently its on other person name.

Recently i have visited airtel office for changing the ownership. They had asked me to change the no to postpaid which i doesn't need & i do already have a postpaid no.

Kindly help me how can i change the sim on my name and address

Note: my friend told change network......
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B
Blr_gal
from Bengaluru, Karnataka
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customer care response is very bad

Address:560022

Horrible service. They take money and promise to fix the issue within 24 hours, but no resolution. It has been over a week now.

They don’t give the reason for delay or the cause for the issue. I am put on hold for 25 mins and have spent money calling their customer care.

They advertise about the app and nothing works on their app. Anything i try to do, it says contact 121 customer care. This is such a vicious...
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N
Nishant205
from Kolkata, West Bengal
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recharged my number twice

Address:Kamrup Metropolitan, Assam, 781003

Sir,
I recharged my number with the 399/- plan on 6/8/17 at 21:19. Trans id: [protected].
At that time the plan offered 84 days validity, but today being the 71st day after recharging, i am not getting the service i paid for!

Also, by mistake i recharged my same number with the 349/- plan on 3/9/17 at 18:11. However in this case i didn't recieve any transaction id. Also, i didnt yet get the benefits of the pack.br...
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deepak3468
from Indirapuram, Uttar Pradesh
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overcharging in bill..

Address:Ghaziabad, Uttar Pradesh, 201014

Dear sir,
I am having a postpaid connection i. E. [protected]. I recently changed my bill plan and opted for family plan. And from here my problems have started. As per my bill plan all are free including sms i. E. 100 per day.

But from last four bill i am being charged for sms. I raised this issue on their customer care helpline through theor emails and also to the appelalte authority. After raising the issue to appellate...
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S
Spencer007
from Meerut, Uttar Pradesh
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bus network

Address:Lucknow, Uttar Pradesh, 226014

Hi airtel, my number is [protected] i have been trying to contact through 198 but it's time taking and not able to speak with any of your representative... I have reached my sim with 399₹ for 4 g internet and free std and local calls... But the connection is pathetic... Internet works like 2 g... And calls doesn't connect some times... I face problems in downloading and uploading both... Please solve the problem asap..
Looking forward...
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P
Pramod.9650
from Delhi, Delhi
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any sms not receiving like otp and more .

Address:110037
Website:airtel.in

Hi, i am not receiving any sms from any network except airtel most of the times, further i am not getting messages from various banks and any otp so please check whats an issue and resolve as soon as possible.
This is really frustrating as i am unable to do online banking at the moment and this is impacting my work big time. My number is [protected], please resolve immediately....
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H
HarshaTeja
from Hyderabad, Telangana
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outgoing call drops

I have internet and incoming calls working on this number but outgoing calls are barred even after recharging with unlimited internet nd calls pack. I am able to receive calls and use data over 4g. I am
I was using airtel network, i am even able to receive calls. But i am not able to make any calls. Every time i try to call i get call failed.
I even tried resetting my network, still no help....
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V
vkalbag
from Bengaluru, Karnataka
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std, isd and calls to other operators barred

Address:560034

Past 5 days Airtel has barred my STD, IST and calls to outstation numbers to any other operator, except Airtel. All they keep saying is "Backend issues will be resolved in 48 hours", 5 days have passed and still the same issue.
I am a Karnataka subscriber...
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V
Vivek Krishnan Kutty
from Bengaluru, Karnataka
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refund about on airtel broadband connection

Address:Bangalore, Karnataka, 560075
Website:www.airtel.in

Hi, i have raise a broad band request and paid the amount online ₹4068 on october 28 2017. As the broad band service was not feasible in my area for broadband connection i requested them to refund my amount without getting any response from the executive ([protected]) and the engineer ([protected]). I am following this issue with customer care who is also pretty much useless saying that the connection will be given - absolute no connection...
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S
sachinsheoran
from Delhi, Delhi
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claim against my device

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

In regards to my member id [protected], i had availed of airtel secure as a means of insurance to protect my handset from any damage, whether physical or liquid.
While during the sale and for advertisements, you had consciously made me believe that any sort of damage would stand covered provided i am under the airtel secure plan. My handset, samsung galaxy se edge plus purchased on nov 2015 and with airtel membership id [protected] was...
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A
Aravind Balaka
from Adoni, Andhra Pradesh
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offer changed after recharging

Address:530027

I recharged my prepaid ac [protected] with 399 on oct 1with validity upto dec19.
But offer expired today i don't know y so. I already informed customer care.. They r saying that offer chngd recently..... I recharged by knowing the terms they said that offer is active from oct 1 till dec19. But y it expired on 28oct.. Or else i will port my 3 airtel networks to other......
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S
from Agra, Uttar Pradesh
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network issue 4g lte service

Address:Aligarh, Uttar Pradesh, 202138

Hello airtel, my self sachin and no. Is [protected]
Actually i am not getting network properly so plz try to solve my this issue, actually the data network is too weak i also can not browse and there is no means of downloads, i am to worry to bought this company sim,, always seeing only loading orr network failed, sir plz resolve it i heard that the airtel iss best network provider company but in my knowledge it is worst...
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S
shahbaz husain
from Allahabad, Uttar Pradesh
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account block of airtel payment bank app

Address:Lucknow, Uttar Pradesh, 91

My name is shahbaz husain shah (Registered mobile no. [protected]) i have created airtel payment bank's account with the help of app, i just needed to do a simple dth recharge, i load 200 rs. On wallet simply
Proceed to recharge but it show a error message, i repeat the process 2 or may be 3 times, then my account got blocked, please unblock my account so that i can get back my 200 rs....
+1 photos
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A
Apik Mahato
from Balasore, Odisha
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regular double charging at 12.00 a. m for continuous downloads

Sir,
I would like to inform you that, i sudip mahato a customer of airtel since 2009, my mobile number is [protected], now a days i face a serious problem with airtel's 1gb/ day plan, today (29/10/2017) i have been changed 284 mb within 22 second (At 12.00.22 a. M). Which is kind of impossible thing to happen in a 3g device. I also wanted to know you that it is the exact amount of data (284 mb), which i start to download on previous...
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P
Prasoon175
from Surat, Gujarat
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new sim card not working

Address:Surat, Gujarat, 395001

As per said India best network but I said it’s pathetic

There is some network issues in my SIM card so that series center guys change my sim and they inform me this new card is working with in 4 hrs
Till now it’s up to 12 hrs gone and this “best network “ Airtel is now working....
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I
Imdad Chowdhury
from Chennimalai, Tamil Nadu
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new sim card issue

Address:91

Today i upgraded to 4g sim. I send the sms to 121 and old sim card is being deactivated and new sim card is being activated 6-7 hrs back but new sim card is giving problem. I am not able to make any call and message. New sim card is showing error code 538. I am also not able to contact customers care. Please resolve this issue.

Mobile number - [protected]...
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P
Prathima Rao
from Bengaluru, Karnataka
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airtel activating services without customer consent.

Airtel is back to its old ways of activating Unwanted "services" and deducting money from prepaid users. Most unethical thing to do. Airtel should stop cheating people or shut down their business if they don't believe in ethical business and transparency....
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L
Lokeshjwd
from Shimla, Himachal Pradesh
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mobile 4g internet speed extremely slow

Address:122004

Recently, i have ported my number from reliance to airtel then realised airtel 4g is worse than 2g i did big mistake porting number into airtel. I can't even use 200mb of per day because of the speed slowness.
No network coverage issue at my location at all, 4-5 bars always i receive. I am sure airtel have some setting so that users can't use whole committed data.
I know i can't port again before three months. If there is a...
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B
Bhuvaneswari Ramalingam
from Coimbatore, Tamil Nadu
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irresponsible airtel showroom staff

Address:Chennai, Tamil Nadu, 600116

Hi team,
Starting of this week i have visited airtel showroom in 14, trunk road, porur chennai-116 to change my existing postpaid connection to prepaid connection. The staff (Viji) attended the request and took more than one hour to complete the form. They asked me to pay the outstanding bill, so i i've paid the outstanding amount using airtel app immediately. But this dump lady took one hour to fill the simple form.
After...
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