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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 1075

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L
Lalita Kumari
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

airtel secure - claim rejection

Address:New Delhi, Delhi, 110019

I secured my phone with airtel secure.in a recent incident due to a speeding car passing by, my phone slipped out of my hands as i was trying to save myself and get away from the car. Yesterday, i got a call from airtel secure team stating my claim has been rejected as it is "improper handling of the device". Only the screen of my phone got broken, else it looks as a new phone.
And in-spite of a long conversation with the customer...
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R
rincks
from Kolkata, West Bengal
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samsung j1/ mobile phone is damaged

Address:Kolkata, West Bengal, 700061

My mobile phone screen is damage and display is not coming in my mobile phone. As i was walking in the road accidently some one push me and the mobile phone fell down from my hand and the screen was broken and the display is not coming in my phone.
This incident happen one week before i. E. 29th september, 2017.
You are requested to please repair the mobile.

Amit gupta
[protected]...
+1 photos
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D
Dikshith
from Noida, Uttar Pradesh
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mishandled my phone and damaged by airtel also false statement airtel

Address:560011
Website:[email protected],[email protected],[email protected]

I had taken airtel secure insurance for phone for damaged and theft protection


My phone had fallen down from my pocket & one side edge of the screen got cracked but phone was in working condition. I had raised the request for insurance coverage. Airtel team had taken my phone for repair and while retuning back they damaged the phone beyond the actual condition (Back side glass was returned in broken condition & front...
+1 photos
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B
BadTelService
from Hyderabad, Telangana
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airtel service is absolutely horrible

Address:500026

1. I have prepaid for unlimited talk and 2gb data on september 28th, rs 309 till october 27.

2. Airtel has cut off my service on the pretext of no funds on account. What the heck are they doing with the prepaid amount!!!

3. I have urgent work. I cannot make calls. I have to leave for the us in a few days but first work has to be done.

4. Even my call to local airtel number is not operable on the...
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S
Sobin Sebastian
from Ernakulam, Kerala
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not accounted by security deposit (refunded amount) while connection

Address:Ernakulam, Kerala, 682013

Sir,

My name is sobin sebastian. I took a broband connection in 2015 nov. While taking broadband connection they charged rs. 1000 as security deposit in advance. From that date to till now i regulary paid my all bill amount. Now i asked them to disconnect my airtel connection.in this time they are saying that 1000 rs. Cannot be refunded. The reason they are saying that its not recoreded in their records. If you look my attachment...
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G
gupta.manish
from Chennai, Tamil Nadu
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network issue in shivaji nagar gurgaon

Address:Gurgaon, Haryana, 122001

My name is Amit and i am living at 6/96 Shivaji nagar gurgaon haryana.
There is no network coverage in my area. Situation is such that in my house my no shows as not reachable. Several times a have complained in the local office and customer care but no solution was provide for the same. Please resolve the issue else i have to seek other network options which i don't want to do.

Amit
[protected]...
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S
stuti kapoor
from Bengaluru, Karnataka
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incorrect billing of broadband network for month of september

Address:New Delhi, Delhi, 110026
Website:www.airtel.in/broadband

[protected]_dsl - user id
I have been wrongly charged for broadband bill for month of september t. As it is visible in one of screenshots attached that i have tried to make payments many times online through my debit card but due to some issue with the site my payments was not processed. I had called regarding the same to customer care no. [protected] and spoken to customer care executive for the same and the executive confirmed there...
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A
Abhudai Singh
from Delhi, Delhi
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network connection down showing no service

Address:New Delhi, Delhi, 110092
Website:www.airtel.in

Team,
I live in shakrpur, delhi (110092) & from past 48 hours i am not getting any service. Neither data is working nor callings coming in or going out. No service is coming up. I tried calling your pathetic customer care however they are simply useless. Help me in getting this sorted else i am ending connection now, i am tried. My work is impacted...
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R
ravi budakoti
from Meerut, Uttar Pradesh
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cheated to customer

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.121.airtel.com

I got called from airtel executive for sim port purpose they gave me offers that they will provide me free insurance of my phone for one year and free calls and sms and 30 gb data for one mouth. So i port my sim from vodafone to airtel but now i got bill of rs 538.44. Bill period from 2 sep to 1 oct. But airtel executive told me that i'll get free calls and sms for one month and after then i'll charged for the plain and my insurance as per...
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A
Anjali sai
from Chennai, Tamil Nadu
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recharge failed, refund issue

I done recharge on 22.09.2017 of rs.399, my transaction id is[protected], recharge was failed and i got a message on that day itself as" transaction had failed due to technical issue and recharge amount will refund within 7 working days, but its almost 15 days had finished, still now i didnt get any refund from your end, so check it once and kindly resolve my complaint....
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Address:Bangalore, Karnataka, 560011
Website:www.airtel.in

Hi team,

My name is ahmad rehman and i have airtel mobile number in karnataka circle from last two years.in march 2017 i have changed my mobile bill plan from my corporate 399 to infinity plan 549.

Last month some lady from my company had lodged a complaint in my company icc department (Internal complaint committee) and she had made an allegation that i had made calls to her/sms her. Now icc team is asking for...
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H
Hussain Lookmani
from Hyderabad, Telangana
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recharge not delivered

I am not getting recharge delivered on my phone I did recharge of 197;a while ago plz help immediately as I have to make urgent calls plz solve the issue as soon as possible I did it from m standard chartered bank account...
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A
Abhishekam
from Delhi, Delhi
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outgoing messaging service

Address:575025

Hi i'm receiving messages, but unable to send messages to anyone. Recently i bought a new smartphone, so i changed to 4g from 3g.
Then some how i think the smsc number been deleted. Then i tried to fill it in phone settings, still unable to send messages. please help....
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A
All Domain
from Mumbai, Maharashtra
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faulty online payment portal and lack of information with the staff

Address:Mumbai City, Maharashtra, 400028
Website:www.airtel.in/postpaid-bill-pay

Dear mr mittal if you are serious about level playing in todays competition in telecom than better tie many loose ends at airtel. Here are few experiences

The staff do not have or lack in providing all intrinsic details about the data plan.
The online payment portal of airtel has no option to print the receipt or save it as pdf.
Unfortunately after making the payment, airtel does not even bother to mail the acknowledgement...
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J
jatintechie
from Mumbai, Maharashtra
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not getting 4g signals while my friend is getting

Address:Udaipur, Rajasthan, 313003

I have 4g pack in my mobile. Before last night i was getting 4g signals but since last night i am not getting 4g signals and 3g speed is almost 2kbps. I lodged i complaint but the guy told me it will take atleast a week to resolve. I have important things to do on internet. Who will compensate for these 7 days.
I had some important work on internet last night but internet was not working. Even when there were 4g signals speed was not...
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S
Sonam1011
from Mumbai, Maharashtra
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4g services are not working

Address:560037

I have recently ported my sim to Airtel, And my phone's 4g services are not working. It only connects 3G not 4G, I had called to customer care many times but not getting the proper solution. Please resolve the issue. Else definitely i will port my sim after three months to other network....
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V
venkateshimmadi
from Mumbai, Maharashtra
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unable to recharge through online

Address:560066

I switched from postpaid to prepaid on feb-17. I am facing a online recharge issue ever since. I am unable to recharge through any mode online-recharge (Airtel app, through airtel store, paytm etc).
The only possible way i am able to recharge was through old fashioned e-recharge (Using a mobile phone) through retail store. I contacted airtel showroom more than 5 times and they were not able to solve it....
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A
adesh umbarkar
from Pune, Maharashtra
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regarding about ,deactivate airtel payment bank

Address:Ahmednagar, Maharashtra

Sir, i was connect adhaar no. On airtel sim, then airtel company start my bank account also it link my adhaar to 'airtel payment bank' so problem is that it affect my scholrship
From, it truble to me
So i was requsted please help me and deactive airtel payment bank account
Account no.- [protected]
Ifsc - airp0000001
Account type - saving...
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A
Akhilesh Mishra Director of TEJAS dare to dream
from Ahmedabad, Gujarat
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excess bill of postpaid connection

Address:New Delhi, Delhi, 110037

My airtle no. [protected] has been charged rs. 500 extra in my bill for extra usage but didn't used anything beyond my limits so kindly reimburse or wave of those 500 rs from my bill so that i can pay my bill as early as possible..or otherwise I will go to consumer forum for help...
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M
Mani 9489
from Chennai, Tamil Nadu
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outgoing call barred

Address:Dindigul, Tamil Nadu

My mobile EC by the 347 unlimited call .and iam come another state so iam EC the 56 international roaming call EC and my outgoing call are barred pls help me...
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