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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 1560

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A
Anthony2450
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unprofessional / misleading customers

Address:Thane, Maharashtra, 400705
Website:www.airtel.in

I am not happy with the service airtel provides, I have been giving complaints about how one of there executive (Shivaji) took my documents (Xerox / Color) for my second connection and stopped receiving me call and his DSA manager named Jayesh started cutting my calls I have informed at the airtel store, Collection team when I started getting calls, even sent an email to airtel but no help was given .. Now I am getting legal calls, ... I...
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A
Aswathimenon0701
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Connection has been barred for past one week

Address:560036

Hi,

I have ported my mobile number to airtel recently. I was using the connection from May 3rd onwards and suddenly from may 6th onwards the connection was barred. When I contacted the customer care center they were telling that my address verification was unsuccessful whereas I have submitted all the required documents and an airtel representative came to my address for verification. I have been running behind these customer...
+1 photos
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J
JSheth
from Vadodara, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not made available free to air as well other channels since last 12 days

Address:Vadodara, Gujarat, 390023

Not receiving signals of number of channels on airtel dth tv since last 12 days. Dd news - channel no. 290, 686 etc.

Thus airtel is not providing us free to air channels as well.

On complaint no.51545804 lodged with the airtel. Persons came on bike no. Gj06hm9222 could not resolve the issue.

Since not receiving all channels since last 12 days, i should be credited burning charge for those 12...
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R
reshma shahjahan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issue with signal

Address:600031
Website:Www.airtel.in

Hi i have been using airtel past 5 to 6 years but my line is getting cut most of the time and the network is really bad please fix it asap. All my connection from fixline to mobile network is airtel and the network is really bad there days.it is worst now... i am totally disappointed with airtel service these days, if this state comtinues i will discourge ppl to stop using airtel...
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9
981895
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change no. postpaid to prepaid

Address:New Delhi, Delhi, 110081

Dear Sir

I want to change my number [protected] in prepaid this is postpaid connection I have issue in billing history and This connection is not inform me my minute and Customer saying you have 300 minute when i call, and after I call other person say said thus your extra charge plz I want disconnect postpaid connection thus give wrong information so I want to change my number in prepaid connection.plz solve this problem as...
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D
dr choudhary
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My sim is active but call is not possible

Address:303008

Dear sir/madam
my call has been active but call is not possible when we will going to call then tell something your outgoing call rejected and id fifteen something now let you tell me what i do because i am live in south america and when i am come india then i useing this sim card and all time sim card live in mobile phone can you tell me something about this problem and solve this problem.
thanku you...
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V
venkat rahul
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not responding for the broad band connection after I paid the money

Address:Hyderabad, Andhra Pradesh, 500016
Website:airtel

I paid money to the airtel sales executive for 6 months broadband connection 3 days ago.Still they did not come for installation.I have been calling from the past few days continuously and they are not at all responding at all. Atleast please return my money so that i can opt for other company connection
I did not expect this kind of service from the company Airtel.
When I called them for getting connection they immediately...
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T
twinks
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wifi disconnected and no response

Address:Mumbai City, Maharashtra, 400064
Website:www.airtel.in

We at liquid communication had asked for shifting the line connection from our 1st floor office to 4th floor fixed line no [protected] registered 67227140 this was done on 29th April 2016. we were told it would take 4-5 working days. Today we are on 10th May 2016 and after making number of calls to customer service airtel we have been told 1 hr or max 2 hrs it will be restored but after calling we are not getting any proper answer or any...
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B
BGA
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel is causing mental trauma to me

Address:560102
Website:WWW.AIRTEL.IN

Hi,

I applied for a local shift and to activate the airtel broadband connection, for the past 5 days, I have called their customer care, raised service requests, posted complaints and also submitted my concerns in their customer care.

Till now, I have not got a resolution. The only mistake that I did for going through this MENTAL TRAUMA is to take their broadband and landline connection 6 yrs back and been there...
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N
Nayan Kurude
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband not working since a week

Address:Bangalore, Karnataka, 560093
Website:airtel.in

My broadband and landline stopped working since 5th May, 2016. I have raised a complaint on the same day. On 6th of May 2016 one technician came and tried resolving the issue. He said that the internet will come in 1 hour and after that he disappeared forever. He never received my call and if I called from different no, he disconnected the call on recognizing my voice. Such kind of people exist in airtel which is hard to believe. And airtel...
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P
pmpramod
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of new broadband connection amount

Address:560075
Website:airtel.in

I applied for a new Airtel fibernet broadband connection on 2nd May 2016. (Form reference no. BR[protected] The executive Seshadri (Mobile:[protected] took Rs. 3000 and said I'll have the connection in 3 days. I did not receive any communication from him or Airtel after that. Each time I had to call him for updates.

When I did not get the connection for a week, I had to make numerous calls to customer care to get a proper response....
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R
RajeshBhalla
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount charged in Bill dated 24.04.16 for Data of 20GB which was never requested by me nor accepted by me

Address:New Delhi, Delhi, 110027

I am using AirTel mobile no. [protected]. I received two SMS o 11.04.16 at 2.53 PM that 1GB data @ Rs. 300 has been deactivated on your airtel mobile with effect from 11.04.2016 and another SMS for 20GB data @ Rs. 3350 has been activated on your airtel mobile with effect from 11.04.2016.
I have not given any request for these two. why these SMS sent to me. I informed at customer care on 11.04.2016 & on 12.04.2016 that above was not...
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S
Sukhraj11
from Jalandhar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong recharge fault

Address:Hoshiarpur, Punjab, 144105

Hi sir i have done a wrong recharge .. I wanted to recharge of 100 rupees but due to some problem recharge amount deducted from my internet banking account is 99.. Which lead to recharge of (Recharge Successful on 10-May-16 03:35 PM, MRP:Rs99.00, PF:85.46, Revised STax:Rs12.54, Talktime:Rs1.00, Balance:Rs4.76, TransID:[protected];Benefit:Validity:1 day Benefit:All mobile calls at 1.6p/sec for 1 day).with no money credited to my account.. Please...
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E
ervar85
from Bijnor, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Incorrect information given and charging extra every month

Address:Gurgaon, Haryana, 122001
Website:airtel.in

Hello team,

I am availing the monthly rental 399 for two numbers with the cug facility activated.

However, i am still getting billed for cug whereas the calling and sms should be free on both.

They are activated under the same cug group with the id[protected]

Please have a look and update.

I called up the customer care and they told me to drop an email to you...
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K
Kamaraj Sekar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unexpected charges

Address:604303

Dear sir/madam,
I want to tell you that
"vas" services unexcepted charge from my balance, but no services activated or running on my no.[[protected]]
I wants that you do something & return my money from this service. Customer care also charge us to talk with us 50 paise somthing. So please
Do legal action. I[censored] didn't take any action, i will file a complaint in consumer court and leave your network permanently...
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R
RAFI MALIK
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Network fluctuation

Address:Hyderabad, Andhra Pradesh, 500032

Airtel team,

I have not ever seen this type of worst network. Recently i converted into postpaid connections, i don't know which sim they have given me. It is taking an exam of my patience.Network keep fluctuating, calls keep disconnecting. I am irritated this type of behavior.

If you want subscribers satisfaction, please try to help them with good service....
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V
Viralsuba
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill delivery delay by company

Address:400067

Bill generate on 8 of 9 day of month but they deliver to my home near due date ie. On 21 to 24 day. Trai have to create rule on this bills should deliver with in 24 hour to their customers home. The thing is that k bahi Airtel provide GPRS service to their respective 3G client. Why they doing this TRAI Have to ask them. Also penalty impose to Airtel for delay or dont deliver bils on next day aftet genrate day their respective client. Airtel...
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H
HimanshuSingh2290
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Long delay in broadband connection setup

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I raised a request for Airtel broadband connection at my home in Noida. Installation order no 63260118 was raised on 2/5/16. Connection still not ready to use. Complaint raised for this (ref no[protected] but no action. Online complaint no LB[protected], that too was ignored. When checking online the complaints are showing as resolved even when the connection is not ready to use.
Fixed line acct no [protected].
Fixed line broadband...
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S
suni.cdequi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Suspension of number

Address:560010

Dear concern,

i was using airtel number since from last 1.5. years my number is [protected]. i had received bill of 4962 for 3 months outstanding bill. i make the payment of Rs 3100 its minimum due. but after i not using this number since 2 months because outgoing blocked. after i paid 3100 rs last week after he payment again the sim got suspension.
i called and i mail to concern department to open only incoming calls...
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S
sepia
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Postpaid - excessive billing

Address:560038

Bill dated 12 apr 2016 for the period 11 mar 2016 - 10 apr2016
Relationship number[protected]
Have a post paid connection with 3g.
Several complaints have been made to airtel regarding poor network, lot of call drops, dont receive calls & only get sms texts about missed calls.
Most of the time internet is not working, waiting for network, either gprs or 2g only.
This bill mentioned has excessively billed...
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