Claimed

Airtel Complaints & Reviews

2.1
Last updated May 16, 2024
Complaints 54506
Resolved
21959
Unresolved
32547
Quick Links
Statistics
Share
Contacts

File a complaint to Airtel

Having problems with Airtel?

File a complaint and get it resolved by Airtel customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Airtel reviews & complaints page 1955

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
I
isshaan100
from Mumbai, Maharashtra
Report
Copy

disconnecting my service even after making payment on time.

Address:Ghaziabad, Uttar Pradesh

my land line no. is[protected]. I made the payment in the month of OCT 2013, NOV 2013, and DEC 2013. But Airtel misplaced my Nov payment and since then contionously disconnecting my services. when I make complain, they resume the services but again disconnect it. I have submitted my bank statement, gave the customer care the cheque no. and they say sorry but again disconnect it. Then they told me the landline payment has by mistake gone...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
KARTHICK ENGINEERS
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LAND LINE NOT WORKING

Address:Chennai, Tamil Nadu

WE HAVE THE CONNECTION FOR LAND LINE AND BROAD BAND, BUT BROAD BAND IS WORKING LAND LINE IS NOT WORKING .WE CHECKED THE WIRE AND INSTRUMENT ITS WORKING FINE WITH OTHER LINE. THIS IS OUR COMPLAINT REG NO:43606684 WE NOT GET ANY RESPONSE FROM YOUR SIDE...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
AmolPimpare
from Pune, Maharashtra
Report
Copy

Account Balance reduction

Address:Pune, Maharashtra

Airtel have one offer called "Happy Hours Pack" 30 mins for RS 5. I have activated that plan. I got message from Airtel that the pack is activated. But when I Call I am charged 90 paise per call. When I called customer service they said that you have taken "LOAN" that's why the balance is deducted. This happened Two time with me second time also they have deducted bala nce I got the message that plan has activated but still they are saying...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
U
UmeshTiwari
from Mumbai, Maharashtra
Report
Copy

International Billing Issue

Address:Mumbai City, Maharashtra

My Airtel Number is :[protected] User Category: Platinum Years with Airtel: Atleast 6 years. Issue: International Billing Issue Issues Since: December 5th 2013 Credit Limit before I left for US: 13000 INR Background: I was to travel to USA for three weeks from November 22nd till December 13th 2013 and hence I contacted airtel to activate basic international package of 3500 INR. I started my travel and within...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
kcp.pck
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Disconnection of fixed line 04844013968

Address:Ernakulam, Kerala

I had visited airtel office at kadvantra (Kochi) kerala in aug 2013 for disconnection view change of location. On contacting customere care number from airtel office in kadvantra it ws told that technical perple will inspect and will call u.
Till 04 days there was no call, i again visted the office and again was told to contact customere care (5555) and was told it was not feasible. I told thenm to disconnect as i have to shift to...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Hider Ali Khan
from Muluppilagadu, Kerala
Report
Copy

i feel very insecure to use Airtel no

Address:Chennai, Tamil Nadu

i am hider ali khan residing in chennai city recently 1 person showing all my Airtel call and message details and threatening me.
I am so shocked that he has my call details like which no. what time i called and what time i messaged and got reply and everything.
i feel very insecured to use Airtel no. and i want they answer from airtel y they are giving my details.
i changed my sim to other service now.

My...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shikha_Pandey
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deficiency in services

Address:New Delhi, Delhi

Sir, I have been using an Airtel broadband connection, account number- [protected], contact number- [protected]. A complaint had been recorded for a malfunctioning Internet connection on February 10, 2014. The complaint number for the same was: 43324654. On the same day, I was contacted by an Airtel executive(contact number- [protected]). No one visited my residence to correct the problem. On February 13, 2014, another Airtel executive,...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
anushsrr
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Data Plan Changed without my consent and Barring of my GPRS

Address:Palakkad, Kerala

I was using 199 unlimited 2G plan. But one day they barred my gprs facility saying that " Mobile internet usage for my Airtel mobile [protected] as on 12-Feb-2014 is Rs2989. Please pay Rs2989 to enjoy continued mobile internet services." If I am using unlimited data how can you bill me this much amount. I called customer care regarding this matter. Then I came to know that my data plan has changed to 2GB 99 Plan. I dont understand how can...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bharath KS
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not provided for Broadband connection

Address:Chennai, Tamil Nadu

Hi, I stay in Urapakkam, Chennai & have applied for Airtel broadband connection on Dec 26, 2013. I gave a cheque of Rs 500. Airtel called me back on Jan 06, 2014 and told that connection is not feasible. But till today I have not got my refund amount. I have followed up with them multiple number of times. Then finally they said they have couriered it and the cheque no is 190470 and blue dart courier ref no is [protected]. Blue...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
E
Esshan Gupta
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel Broadband Not Installed Yet

Address:Bangalore, Karnataka

My airtel fixedline installation request number is 20805336 and I was supposed to get the brodband connection along with modem within 3 working days. As of now the broadband connection is not installed and 3 days are over, I am in a desperate need of internet connection and this delay is costing me a lot. I have already paid 600 INR in advance for modem....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Harleen Kaur
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not able to receive an Incoming calls and sms & no outing SMS facility

Address:Bangalore, Karnataka

Am not able to receive an incoming calls and sms for my airtrel number [protected] Also not able to send sms from past 1 week. I even called up the customer care for more than 7 times no response had been to airtel outlet still no response. This is very annoying the customer executive says you will get an call from technical team but no response and outlet care says it will sort by end of the day. Very bad service and torture. Please rectify...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
Bibhas Kar
from Cooch Behar, West Bengal
Report
Copy

Airtel Money Complaint Still not resolved

Address:Cooch Behar, West Bengal

My Airtel Money No-[protected]. An amount of 150 (50+50+50) BLOCKED in my Money a/c since 6.2.14. I already Complaint to Call Center but they only registered complaint not giving any resolution. Kindly Note the complaint No's:[protected], 14684289, 14306085, 14879029. Request you to Call me on my Alternate no -[protected] to resolve the concern....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
aneem
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

To Refund the detected amount Rs.99 by. AT-AIRINF

Address:Bangalore, Karnataka

Hi, I got a message from AT-AIRINF that " Thanks for downloading Value Pack from Airtel. You have been charged Rs 99.0." I Have unsuscribed it but still my detected amount is not refunded . Please refund detected amount as soon as possible . Thanks & Regard's Meena T...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
pinkson
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

General information

Address:Bangalore, Karnataka

what is the guide line to extend temporary expiry date for prepaid Airtel ? Why are customer service asking to charge in spite of balance is above Rs 200 in the a/c? If need to be charged what is the minimum amount to be charged.? If the charge is done what will be the new Temporary expiry date? How come number locker facility is not known to Help desk? How This facility can be availed. Is there any special Charging code either...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
K
Kabir Bajaj
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Significant signal problem in the mayur vihar phase - 1, delhi - 110091

Address:New Delhi, Delhi

Airtel is not interested in improving in their signal range in this locality. it has become very difficult to use the mobile phone for calling while at home. even after repeated complains I am still facing the same problem for many years. about 90% of the people living in the same locality and using the same service provider would be suffering from the same problem.

hope this complain forum will do something about it.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
B
Bindu Ahluwalia
from Mumbai, Maharashtra
Report
Copy

all money debited from my debit card

Address:Saharanpur, Uttar Pradesh

on[protected] i load cash with IOB debit card in my airtel money a/c. cash load not done then i complain [protected]@ billdesk.com. then i got a call with respect of my complain from 198.the coustmer care receive all details of my debit card and then all balance of my debit card got nil. this is not good think. plz help me. i m in problem. i want my money back. plz contect me mob no - [protected] e.[protected]@gmail.com...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bindu Ahluwalia
from Mumbai, Maharashtra
Report
Copy

all money debited from my account.

Address:Saharanpur, Uttar Pradesh

I complain about no cash load in my a/c but bal debited. After few min I got a call of coustmer care mohit. He receive all information of debit card and now all bal debited from my a/c. It is about 2500 re's. What is this done by you. My cont no.- [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bindu Ahluwalia
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cash load not done but bal. debited from my a/c.

Address:Saharanpur, Uttar Pradesh

On 11.02.2014 at 9:30 pm I made online cash load on my airtel money a/c through my IOB debit card. My transaction was failed with error. Reason- sorry, we are unable to process your transaction. Please contact us at [protected]@billdesk. Com for any queries. But the amount is debited from my a/c. So please help me. Reply me through the following details: Name- Bindu Ahluwalia cont. No.- [protected] e.mail- [protected]@gmail.com Please...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
rajeebnath
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel Broadband new connection request has been rejected

Address:Bangalore, Karnataka

Hello, I have submitted my documents with initial deposit Rs 600 for a new broadband and landline connection on 27th Jan 2014. The guy who had come to collect the documents assured me 100% about the feasibility of the connection and promised to be installed it within 48 hrs. Next day I received a message on 28th saying installation will be done within 3 working days. After waiting a week, when I called customer care they said your...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
A
Ankur J
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Airtel Fraud - Deactivation of services

Address:New Delhi, Delhi

Hello I am using my mobile no. - [protected] from Airtel since 6 months. I was paying all my bills well due before due dates. But about two weeks back Airtel offered me a Plan for 3G with advance payment of 9200 for 12 months which I confirmed from the executive that I had to pay in my coming bill cycle with its due dates. My credit limit associated with the number was Rs.1400 which was supposed to be overruled by this plan for this month....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy