Airtel Complaints & Reviews

2:01 PM 4/13/2009

Hi, Date: Sunday, April 13, 2009 Time: 2:01 PM

My Name is Anurag Abhinav and I am a long time subscriber of Airtel for the past four years. I have a post paid mobile connection with Airtel and I am highly dissatisfied with the behavior of Airtel Customer Care Representatives and collection agents as well as the services I am receiving from Airtel from past four years.

My bill...

I have been charged 10 Re/7days undefinately, on this option & dont even provide details to unsubscribe the facility....

I had applied for two SIM Cards from Nashik thru the Airtel Gallery at Nashik Road Salesman, Mr Rahul Jadhav (he has mobile no. [protected]). He works for a franchise own by Mr Nitin Kulkarni (his mobile no. is [protected]).

I paid Rs.1000/- in cash to Mr. Rahul Jadhav alongwith completed Application and two photographs, copy of PAN card and residential proof for two SIM Cards on 20/3/2009. After 5 days, he handed me two Sim...

I WAS USING ONE AIRTEL CONNECTION ([protected]) FROM THE LAST 4-5 YEARS. IN THE MONTH OF JUNE 08, I ACTIVATED ONE PACK COSTS RS.30 PM (LOCAL CALLS TO 3 NUMBERS @ 0.30 PAISE) AND AIRTEL START DEDUCTING RS.30 FROM MY BILL FROM THE FIRST DAY.

IN THE MONTH OF OCTOBER, I FOUND THAT THEY ARE DEDUCTING RS.30/- BUT NOT PAYING ANY DISCOUNT W.E.F. JUNE '08 & I LODGED A COMPLAINT IN CUSTOMER CARE & THEY ASSURED ME THAT FROM...

immediatly activate my ISD call to my mobile [protected]...

activate ISD call to my mobile [protected] (both incoming and outgoing)
tell me the procedure to activate ISD call to my mobile [protected] (both incoming and outgoing)...

I wanted to activate gprs on my number [protected] .Recharged rs 499/- on 17th march 2009 but the activation was not done by AIRTEL-GPRS CONCERNED DEPARTMENT till 11th April 2009 .It was activated on 11th april 2009 3pm and again was deactivated on 13th april 2009 and not yet activated again.

As per the 499/- plan I must acess Internet for 30 days with unlimited browsing.
And from two days when I treid to contact with...

The usual rate for gulf calls is Rs 9.20.
The Rs 77 recharge of airtel kerala got 11 minutes gulf calls at Rs 7/min intially...
Now they have changed the plan with 7 min gulf call. It means that we are paying Rs 11 per minute. This is much above the normal rate.. Poor customers will get mislead by this offer... Such offers much be blacklisted.....

I am using Airtel Post paid corporate connection for the last 5 years and have a good credit history in my name. Recently i wanted to change my bill plan. I always had opted for 1000 national sms free on payment of a premium. I did indicate to the customer care executive whom i spoke(Preethi) that i wanted that Value add to stay in tact while my bill plan is getting changed. this was agreed upon by the executive. However much to my shock,...

Dear Sir,

When I am dialing [protected] as well as [protected] from my Airtel prepaid no. [protected], I receive a message "PLEASE CHECK DIALLED NUMBERS-THE DIALLED NUMBER IS NOT ACCEPTIBLE."
I am trying to connect to 121 for last 6-7 days with no response. 121 is not working. I feel myself in a circle of dialing 1 for English then 4 for some other thing and then 9 for talking to customer care executive...and...

I would like to unsubscribe from airtel ebill service.
How?
for subscribing we have to send a sms "START EBILL <Email id>" to 121. But for unsubscribe what is the sms to send. i have tried STOP EBILL <Email Id>. It does not work. Pls help me...

Dear Sir,

I purchased an airtel card in the month of Sep.2008 but later i found out that i am not receiving any international messages in my mobile but i am able to send messages to everyone. I put my complaint to customer care in Supela, Bhilai (C.G.S), but till date they are unable to solve my problem and instead they are trying to avoid my calls or complaints. Called up the airtel main office in Jabalpur, talked to the...

i have received a message from Airtel Friendz chat and they have charged me Rs 30 For 30 days.
and that is all done without my concern. Now i want to take action on them who is responsible for this
and when ever i try to unsubscribe it the calls literally charging Rs 2.00 per call in that way i have been '
charged another Rs. 10.00. pls take action immediately to save others from this kind of cheating.
br...

Hi,

I had been using airtel postpaid connection no [protected] in Pune, Maharashtra since Feb 2006. Of late the performance went from Bad to WORSE (no network coverage, frequent call drops, worst sound quality etc). I lodged complain 4-5 times and nothing really changed for last one year. I decided to switch to other network. I went to the Airtel relationship center, in Aundh, inquired about the outstanding balance in my account,...

I received messages rather regulary telling that you have downloaded some JAVA game to your phone and you have charged Rs. 15/- and enjoy....

Dear Sir,

I have purchases 2 fwp connection from airtel. firstly when i was applied for the same the airtel executive were saying that ur fwp connection will come in 6-7 days. but their fwp connection has come after 2 months. 2nd they have send 2 connection at our plant but not a single coonection is working properly. when we call them they say we will send a person for making correction. but after 10 days no come. when we...

I STAY IN MUMBAI CENTRAL AND I AM GETTING MY BALANCE DEDUCTED BY RS. 15/- AT REGULAR INTERVALS. IAM RECEVING MESSAGE FROM NO. 64611015 TELLING THAT THANKS FOR USING FUSION LOUNGE, JAVA GAME SUBSCRIPTION ON AIRTEL WAP. YOU'VE BEEN CHARGED RS. 15/-. ENJOY WAP.MOBIFUN.IN. I HAVE NOT SUBSCRIBED TO THIS SERIVCE YET IT IS DEDUCTING MY BALANCE BY RS. 15/- FROM THE MONTH OF FEBRUARY. I HAD CALLED AIRTEL COMPLAINT NO. 198 MANY TIMES AND TOLD...

I have had frequent drop calls, or out of coverage area complaints from people trying to reach me.
If the network signal is bad, then the phone should atleast indicate it. Instead, the phone has some mechanism to pick up signal when we try and make a call, and then drop off. Precious time is lost in trying to make a call and hoping that it would go through. And more importantly I will be paying for all drop calls anyway....

My Plan is Freedom CUG or rental Rs.349. I have free calls to all the numbers belonging to the CUG. Also 500 mins to any GSM mobile free every month. I am being charged for the CUG numbers as well as for the GSM numbers which are supposed to be free. I have sent so many complaint mails to the Airtel at [protected]@airtel.in but nobody has tried to solve my issue. Please get this resolved as it has been since 4 months I am paying for the services...

I have purchased AIRTEL DTH on 27.01.2009 since then its not working fine. According to the installation Technician's/Engineer's purview there is some problem in SET TOP BOX & OR DISH and needs to be changed. It has not ever worked fine for 5 days continuously. The Customer care for AIRTEL DTH is WORSE OF THE WORSTS, They have just one point to say "WE ARE VERY SORRY and will rectify with in 2 hrs which will never happen...