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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 488

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T
Trilok19
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

high priority needed | issue with my home app and billing

Address:Hyderabad, Andhra Pradesh, 500049

Hi,

I have keep on giving several complaints on My home app and billing issues, its not been updating and below are request numbers:

Airtel request no.
1. 69528560,
2.[protected],
3.[protected] Interaction id from Shariff)
4.[protected] Spoke with Shravan
5.[protected] Spoke with Aarti postpaid customer care service.

I am attaching screen...
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S
Sandeep Bhojani
from Delhi, Delhi
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4g hotspot network

Address:Hyderabad, Telangana, 500012

From past 2 months the internet connectivity frequently troubles. After I start the device it connects and works for a few minutes and then ceases to provide internet connectivity. In the app it shows network and connecivty both as good. I have to restart the device everytime. and from past one week it is happening in every ten minutes. there was no issue earlier....
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S
Sravana Kumar Karivedala
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prepaid sim is not working in usa

Hi Airtel Team,

I'm using airtel prepaid SIM since 2008 in India
Two weeks back, I came to the USA (Seattle). After I reached here, I'm not able to get the signal. Geeting "MM Phone Signal" error message and "SIM not allowed" message.
The number is +91 [protected]

I'm using Samsung S9+ dual SIM. I'm using At&T SIM in the second slot which is working.
I'll be here for a couple of months. I'm...
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S
Shubham2308
from Pune, Maharashtra
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sim not reading after porting

I ported my number from Vodafone to Airtel, last night Vodafone got deactivated so i inserted new Airtel sim but it's not being read by the phone so I'm not able to activate it by calling on the given activation number.
Please help.
I called the Airtel helpline and they told me I will be getting another message telling me that now the sim is activated. I believe this is wrong, since my old sim is now deactivated, my new sim...
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P
Prosg
from Kolkata, West Bengal
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digital tv excess package change intentionally

Address:40/2,Dr P N Ghosh Road, Bally,Howrah, Howrah, West Bengal, 711201

I have two Airtel TV Digital TV Connection from last 6 years, Customer ID : [protected], My package was Rs.530/- p.m. for the both the connections.
On last 30.05.19 i have recharged Rs.600/- for the entire month that means i have paid Rs.70/- extra.Now all of a sudden today at 19.06.19 they have all of sudden stopped my connection and then i have called to their customer care, they have told that now my package is running of Rs.880/-...
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S
sunnygrover
from Pune, Maharashtra
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pathetic service delay from last one month

Address:New Delhi, Delhi, 110015

Am having atwo connections of Airtel dth connection which is 10 yrs old approx every year I do a recharge of 3k but after trai regulation I am calling Airtel dth customer care to split my both ids so that I can make my own plan do recharge according for the same I have called customer care so many times but till date the issue nt resolved every time they say that senior is nt available and we will arrange call back bt nothning happened when...
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J
Jayanth Sharma
from Delhi, Delhi
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to get my old number activation

Address:H.no 13-72 laxminagar. RTO office opp kandi sangareddy medak district., Medak, Andhra Pradesh, 502285

Hello.,
This is jayanth sharma. I have an airtel number [protected] which was ported to vodafone last year. And i didnt get the recharge so it was deactivated. But i want that number back where as vodafone service said me that after 3 months you will get that number back in mother network. So i am trying for the number in airtel office near my location. There is no response at all from the office guys. Please do need full....
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P
Pranjali Katiyar
from Mumbai, Maharashtra
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porting problem: bsnl sim stopped the services and airtel sim not activated

Address:Meerut, Uttar Pradesh

I've ported my no.[protected] from bsnl to Airtel and I've also inserted new sim but verification call to 59059 is not connecting. every time I try to call at 59059 it automatically disconnects and also I'm unable to receive incoming calls to my number, along with this there's poor network signals in our locality. I couldn't believe how Airtel is so weak in customer service....
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P
Preetha Banerjee
from Delhi, Delhi
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postpaid connection plan changed without my consent

I had opted for Airtel postpaid plan of Rs 199. This was changed to 399 without informing me or without my consent. I never asked for this change. I just realized that I have been paying this extra unnecessary money for the last 8 months or so. I want a complete refund of this extra amount along with a letter of explanation and apology. This isn't the first time this has happened with Airtel....
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S
Sekhar Chinna
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getting no service from past 1 week

Address:36, 16TH CROSS, GAYATHRI LAYOUT, BASAVANAPURA main road, kr puram, 560036

Hi, From past one week my sim card is showing no service as i am in USA ( New jersey) when i called to customer care they told that your sim and the number is active only but still i am not able to see the service? I have checked in another mobile also still the same issue.

Can some one please help me here as it has been linked to all my bank accounts and another personal purpose .....
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X
Xyzzzzsol
from Chennai, Tamil Nadu
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amount have been credited but not reflected to my number

I have credited for unlimited pack through online airtel recharge my amount have been taken from bank and I have got confirmation message about your number have been credited with rupees 448 but when I tried to make calls or send messages I received a message that my balance is 0 you are unable to that I have complained to customer care they told that they will resolve but nothing changed what kind of new scam is airtel trying to do I thought...
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M
Manesh Patil
from Mumbai, Maharashtra
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message not sending or receiving since last 15 days

Address:Airtel store, Latur, Maharashtra, 413512

Message not sending or reciving since last 15 days but no one solve the problem please help me.

I call for no of in customer care but no one responding
Also raise the ticket.
Also follow all the step he provided change the phone change the sim but still issue not resolved .
My all transaction and all the details submitted in this no
So lot of issues we face...
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S
Surya Kala 1621
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incoming calls not receiving: airtel

Address:Flat 303, B-Wing, Tankar Residency-3, Vatva Road, Ahmedabad, Gujarat, 382440

My Number [protected], from last 2 months I am frequently getting problems of incoming calls and mostly not receiving any incoming calls from last few months and sometimes it suddenly starts working.

But from the last 3 weeks, all the incoming calls are stopped and have not received any call on my airtel number.

I have submitted complaint to Airtel Customer care, frequent response received from Airtel is, it will...
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P
Preethi Anuroop
from Mumbai, Maharashtra
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my complaint on broadband not working not resolved

Address:Ernakulam, Kerala, 682021

Sir/Mam,
To Concern Department,
I have service request #[protected], complaint placed on 13 June with Airtel Broadband Customer care.
Though initially a Technition came and checked he said as its a Bend wire problem another Tech would come who came and informed that they need to consult thier officer to remove the wire and get new wire installed.
Its been a week and I am calling customer care and Technician guy...
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Address:New Delhi, Delhi, 110015

I stay in DLF Capital Greens, Shivaji Marg, Delhi-110015. Its a multi Story apartments and I reside in 30th floor. The Airtel phone network here is almost nil and it becomes difficult to communicate. There has been no improvement since last one year. Please look into this matter. We have to rely on Internet calls to communicate with others as it becomes difficult when there is Internet issues. I got to know that towers will be installed and...
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V
venkatkalisetty
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

airtel digital tv installation (shifting) to another house in same location

Address:Begumpet, Hyderabad, Hyderabad, Telangana, 500016

I would like to bring to your notice that, i have raised a request on 16th June, Sunday to re locate (installation) my airtel digital tv to another house in the same area, they said that the installation will be complete with in 24 hours, but still it is pending. They had provided a reference no 90445981, from sunday to today i.e Wednesday i have called to customer care 5 times, they had provided executive's mobile number, i had called him...
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M
Mahendran Murugavel
from Bengaluru, Karnataka
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dob,mail,email nothing is matching

Address:560067

Hi,

Name - Mahendran
Father Name - Murugavel
Mobile - [protected]

I am trying to activate a duplicate SIM from last Friday and everytime it is getting rejected saying DOB and Father name Mismatch
Whitefield Airtel store tried for 1 day and then asked me to go to Kadugodi Main branch - there they tried and got the same the Error

According to Kadugodi Branch they cant see my...
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H
HarikaReddy1401
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about wrong recharge

Website:www.airtel.in/prepaid-recharge

I have done a recharge of Rs1699/- to mobile number [protected] instead of [protected], as the number I have entered got replaced with auto form fill data in Airtel website. I have emailed the issue to the [protected]@in.airtel.com and they have sent an automatic reply to call 121.I have made a call to customer care and explained about the issue immediately. But I have received a negative response from them. According to their rules they...
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D
Deepak A J
from Bengaluru, Karnataka
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signal drop issue

Address:Panduranganagar, Bannerghatta Road, 560076

Sir,

There is constant Signal drop/No Signal/No 4G network in Panduranganagar, Near Bescom Office, Bannerghatta Road, Bangalore - 560076 for the past 1 year. We are not able to make or receive any calls. I am not able to make calls standing on my terrace. There has been breakage of voice and calls and some times the calls land to wrong people. I am surprised to know Airtel being a Number one network provider in India is facing...
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U
ushasari
from Chittaranjan, West Bengal
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random call from a number and saying vulgar things

Address:731216

Phone number: [protected] is calling again and again when i am receiving that person is saying vulgar.Being a girl i am facing too much problem. He is calling any time even at am, 3 am and threatening me. please sir lodge a complaint against [protected] this number and kindly take some necessary steps against him.If you can please tell me the name of that user and address of him or take necessary steps from your side.
Thanking you...
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