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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 537

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S
Sudheer Perur
from Bengaluru, Karnataka
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false implementation of trai rules

Address:560085

Hi Team,

My airtel DTH consumer number is [protected]. I have been a customer for this company for over an year.

Post TRAI implemented the option to select the channels based On their wish Airtel is providing an option to make the selections via channel number 998 and sending the QR code for activation.

I tried to activate my customized plan by selecting the channels and sending the QR code on...
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N
Neelams Countryside Hotel
from Mumbai, Maharashtra
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airtel mobile network at our hotel

Address:Sindhudurg, Maharashtra, 416602

We are not getting airtel mobile network in our hotel neelam's countryside located on mumbai goa highway at janavli, kankavli, district sindhudurg, maharashtra

We are a three star hotel and have maximum guests visiting our hotel for accommodation or just for food have airtel mobile connection but as we do not get mobile network in our hotel, we feel ugly that in today's world we do not have airtel network at our three star...
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M
Mohammed Parveen
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airtel dth service

Address:500055

I am having airtel dth connection and have paid for it till july 2019 (Yearly advance payment) my airtel id no is [protected]. Now this service is not working and i have informed the airtel concerned department with req no: 87061790 on 21st march 2019, which was closed without resolving the issue and again i called the airtel cc and a new req: 87095571 on 22nd mar 2019 around 10am, the call was routed to supervisor and he promised it will...
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T
timsycapgal90
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of failed airtel bill payment.

Address:East Delhi, New Delhi, Delhi, 110031

Made a airtel bill payment which was failed. Customer care told it will be refunded within 5-7 days. However, there is no refund yet.

The details from airtel:

Mobile num: [protected]
Airtel transaction id:[protected]
Date of payment: 13-march-2019
Payment time: 10:41pm
Transaction status: failed

I paid this payment through amazon pay wallet, there it was showing successful....
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R
Ravi Prasad Shetty
from Hosur, Tamil Nadu
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extra 10gb data not credited in your account

Address:Kumbar hostel,Room No:3,Apollo opposite kuvempunagar mysore, Mysore, Karnataka, 570023

I am reacharge today 169 rupees but extra 10gb data was not credited in our account your customer care executive was not responding of my problem. Customer care executive said not given 10gb data he is replies, but am port to jio network because jio network gives 1.4gb data just 149 rupees, you kindly i request please give me 10gb data i am not porting other network. But you not give i am port to other network. Am also jio user but i am reacharge...
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S
Sunilkumar b agrawal
from Mumbai, Maharashtra
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internet not working in my mobile since 08/3/19, many times complained

Address:Sunil Kumar Agrawal, A- 702 Empire Regency, , Nr SMC Garden , VIP ROAD, Vesu, Surat, Gujarat, 395007

Sir’s
My internet till not working. I am waiting for internet working since 08/03/2019. Many times complained on customer care and personally to service center at vesu & ring road, surat. Sir i suffered my revenue. Please give me time to solving my problem by you and say me how much more time you will take.

Sunil kumar agrawal
[protected]
[protected]@sunilttc.in
[protected]@gmail.com...
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K
krish subramanyam
from Mumbai, Maharashtra
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even competition does not wake them up

I had put a new sim in my mobile number on march 20, wed. I am unable to receive /send messages which is causing problem as otp s are not received. I have been trying to contact you customer care number where the menu is so long drawn, no solution can be found. Even your toll free number[protected]Toll-free). Does not work. I have been your customer for the last 17 years. I may have to review my decision and opt for a better service...
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K
Kaberi_Sinha
from Jalpaiguri, West Bengal
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airtel dth reconnection issue

I applied for airtel dth reconnection of my home dth connection on 28th january. As per rules, i insisted on getting installation receipt for re-connection. So, multiple times, my appointment got rescheduled. No airtel engineer showed up at my house, but my appoint got rescheduled multiple times, from 28th january to 3rd february, from 3rd february to 5th february, from 5th february to 20th february. After that, no sms from airtel. Till date,...
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R
Ravi Mehta
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channels services

Address:V. P. O Ghoond teh. Theog. Disst. Shimla (H.P), Shimla, Himachal Pradesh, 171220

Namaskar sir airtel ke taraf se ek offer di gayi (UDP) pack ki jisme unhone bataya ke wo usme star pack, sony pack, or zee pack bhi denge par recharge ke bad usme koi bhi pack nhi tha iski shikayat jb mene unse ki toh wo ye keh kar gumrah karne lge ki apki baat bade adhikari se krwate h par aisa kuch bhi nhi na sir plz help ye fraud hua hai help...
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K
Kannuu
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

network hopeless for mobile no.9830140994

The above said mobile no. Is used in my family but though the porting our was done in september 2017 the connection is hopeless and the payment for postpaid bills is unreasonable since neither the data nor the phone calls are connected most of the tomes - customers are being charged without providing the services provided.
Even for mobile nos.[protected] and [protected] the charges are made for local, national and isd sms although no...
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A
Anushweta Baruah
from Delhi, Delhi
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sim not provisioned.. number deactivated

Airtel is providing pathetic service!! I was asked by the store to get my husband’s number migrated under my family plan and i did the same.. I was asked to send across a consent message after which we were asked to do a tele verification for his number.. Firstly the agent who took the verification call was horrible.. He took our details and while we were trying to understand what we need to do further he disconnected the call.. Then we...
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A
Arjun Zutshi
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very slow 4g internet speed in area

Address:Satna Cement Works, 485005

Current location is birla colony, satna, mp.
I'm not able to use 4g net here. It shows 4g is active but it's giving speed of 10-20 kbps inside home. I'm really pissed off.
When outside speed goes maximum 50 kbps. I have take hotspot from my brother who is using jio network which is far better now than airtel.
I've tried to restart my phone and done everything but no improvement....
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G
from Jammu, Jammu and Kashmir
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I want to activate my own phone no call details

Address:sudhmahadev,, Udhampur, Jammu and Kashmir, 182141

My own no call details can be sent on my registerd email [protected]@gmail.com my own no is [protected] pls details can be sent on my said email if any i shall be highly thankful to this regards My own no call details can be sent on my registerd email [protected]@gmail.com my own no is [protected] pls details can be sent on my said email if any i shall be highly thankful to this regards...
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S
Satender Gunwal
from Bathinda, Punjab
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no or very irregular internet speed

My internet speed gets really poor or sometimes doesn't connect even when there is full network range. After connection also its very very irregular and disturbing. Its clear that airtel company can't handle these many connections and their advertisements are like full speed on top of mount everest....
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V
Vijayalakshmi Tummapudi
from Bengaluru, Karnataka
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airtel prepaid plan

Address:J.P Nagar 3rd Phase, 560076

I purchased rs 1000 prepaid plan for my mobile number xxxxxxx243085 which has unlimited validity. but inspite of that after every 28 days, an amount of rs. 23 is getting deducted. in complaint to airtel support desk, they refunded it for previous 2 times but the deduction of rs. 23 is continuing again after that. i wrote to them again about it but they are not taking any action.
Same is happening with my mother's number for the same...
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Address:East Singhbhum, Jharkhand, 831009

I have created port in request from bsnl to airtel on 12th march in odisha circle and my old bsnl number stopped working from 17th march night. Now after so many days airtel sim is not showing any network. I am unable to register it on airtel network.
Now i travelled from odisha to jharkhand.
My numbers were very important to be started
Help me asap...
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A
asaralaya
from Mangalore, Karnataka
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sim swap not accepted by airtel

Address:Bangalore, Karnataka
Website:www.airtel.in

3 days back when i was browsing internetu airtel network was suddenly gone. Then i came to know that the sim was damaged. I went to airtel retailer and asked for swap sim. But father's name in their database is wrong. I have done aadhar ekyc. Though kyc is done, they have wrong details in their database. So now i cannot use my airtel simm please help...
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L
loga_767
from Chennai, Tamil Nadu
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message blocking by airtel

Address:Airtel, Chennai, Tamil Nadu, 600100

Suddenly my prepaid sim was not working on 19th midnight, have checked with on 20th by 12:45 am they advised there was a downgrade issue your sim will work after 30 mins. After i called by 1:30 am the customer executive said your sim was damaged pls replace the sim in airtel store and for 48 hours your messaging service wad blocked. Nowadays every online transaction we need otp. Now i'm unable to do any bank transactions due to this issue ...
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S
Sivarajan1704
from Bengaluru, Karnataka
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poor internet connection - complaint

Address:Bangalore, Karnataka, 560037

Hi airtel,

I am using airtel more than 6 years and i have been to many places across india but i never facing issue like now i am facing, no i am located in bangalore brookfield area here airtel is not taking completely. To download 6 mb app it is always taking 25 mins, youtube is not taking, whatsapp text messages getting delivered after 1 or 2 mins. If it continues for 1 more day i don't have any option other than changing...
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G
geturmu
from Bengaluru, Karnataka
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changing postpaid plan without my acceptance to higher value plan

Address:Bangalore, Karnataka

Hi,
With reference to discussion no: ref [protected], [protected] & [protected] for changing post paid plan without my request and acceptance to my numbers form 199 to 299 plan.

This regarding bill plan change consecutively 3rd time with my acceptance. We have same issue in dec 2018 and after brining into nodal officer this as been settled with new 199 paln with my data balance loss as mention in below follow up mail committing...
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