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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 536

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Address:New Delhi, Delhi, 110059

Dear sir,
On 28th feb 2019, i have requested to digitaltv for invoice and details o[censored]tilisation of last recharged amount rs. 300 on 4th feb 2019 wide reference no [protected]. On 13th march 2019, he promised me will provide us invoice with in 7 days wide reference no [protected]. But till now no response from his site.

Communication details attached.

Mime-version: 1.0
Date: fri, 22 mar 2019 10:47:32...
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S
Surbhi Bansal Budhiraja
from Panipat, Haryana
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airtel dth disgusting services

My airtel dth is not showing all the channels since last week. I am unable to contact customer care. If it gets connected by chance they are saying technical error has occured, please call after some time. Such disgusting services by airtel dth. I am paying hell lot of money to watch all channels in my tv and what i am getting is nothing. Since the day plans changed as per new trai they are charging lot and even then they are not giving all...
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M
Manoj Gudivada
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sim not activated on applying portability

I have ported from airtel tamilnadu to airtel andhra pradesh circle. My new sim got signal but i'm not able to activate it. Even customer care service is not that helpful.
Here's the number i ported [protected]. I am on a vacation and couldn't reach out to anyone because of this issue.
I am not able to reach to any airtel customer care now.
So, please help me with this as it's causing lot of trouble....
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R
Ronak Saxena
from Jabalpur, Madhya Pradesh
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dth package selection

Address:25 ansal pradhan enclave, Bhopal, Madhya Pradesh, 462016

I am selecting channel from TV and sending QR code to respective numbers, but after some time getting a message that your request can not be processed,
I tried two times once at night of 22-Mar--2019 and once at next morning at 23-Mar-2019.

Both the time its deducts 1.5 rs for each message.
When I talk to customer care one says due to server error request can not processed please try once again and then I talked...
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J
Jay Singh Chib
from Jammu, Jammu and Kashmir
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sim replacement request

Address:181206

Dear sir,
My self is jay singh chib. I have some issues in airtel sim. For regarding this i visited at my nearest airtel store which was located in akhnoor manda road, hanuman chowk, jammu. For regarding my issue i convey to airtel store. And given the my request to airtel store. And they are proceed my request in aiirtel digital process. And submit my all document. And he commitment to me that your old sim will stop after 4 to 5...
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A
AMIT500
from Mohali, Punjab
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airtel loots and cheats its customers

Airtel loots it's customers and do fraud with them.

Really shame on you people for disturbing the customers. Now once again you people are disturbing the customers. Now I want to make a recharge of Rs. 35/- from my main balance and the option is not coming. Earlier the option was coming but now you peole become bull [censored] hungry fellows who don't have guts to earn your income and become greedy beggars by looting the customers...
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Address:495555

My contact details: [protected]
I did two recharges (INR 296 and INR 1499) to activate my international roaming for Australia on the date 21 March 2019 and today is 23rd and it is still not working.
I called customer care and they asked me to do restart and did all the troubleshooting on 23rd march but all was in vain and when i asked for my refund or add value if they are not able to refund they declined.

I...
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T
Tanay980000
from Sambalpur, Odisha
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very poor airtel network service

Address:Vill- CHANDANESWAR ,P.O- DHOSA , P.S- JOYNAGAR , 24 PGS (S), Kolkata, West Bengal, 743337

My phone number is [protected] and my pincode is 743337. There are very poor Network, maximum times faced call drop problem. All time providers are providing 3g/2g service internet. Otherwise call drop and Ballance deduction quality is so much high. This problem more times told there executive. But not solved this problem. Please solve this problem my area.
haldar.[protected]@gmail.com...
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Address:60,Jaganatha swamy koil st, Arcot vellore dist, Vellore, Tamil Nadu, 632503

I have recharged my airtel mobile number through my airtel app... On 19- feb -2019...
But the transaction has failed...
I retried and got the recharge done... But unfortunately they have deducted rs. 399 two times by including the failed transaction...
I received a message like...
Recharge failed contact your bank
Along with a transaction ID...
Please take necessary actions to refund the wrongly...
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Address:Mumbai City, Maharashtra, 400706

I am an airtel customer. I am not getting cables for the last 2 days. I had two connections. Such irresponsible management are not acceptable from airtel giving inconvenience to lot of customers in spite of their prompt payment in time. There may be justification for blaming others in this regard. But i dare say it is the most inefficient mismanagement in the history of indian corporate. I have enough proofs even from own employees showing...
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K
Krishna Gayari
from Sualkuchi, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted from bank account but recharge not done.

Thank you for using your sbi debit card 1800 for a purchase worth rs35 on pos 78002019 at airtelmoney txn#914098.

Thank you for using your sbi debit card 1800 for a purchase worth rs35 on pos 78002019 at airtelmoney txn#914021.

These two messages i got from my bank after trying to recharge my airtel number two times on 23/03/2019. Money from bank account is debited but the recharge was not done by any of the...
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T
Teekaram Mehra
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bulgur calls

Address:Bina Ganj road, Sagar, Madhya Pradesh

Mobile no. [protected] calls on my no [protected] and abuses me please take some action yesterday she called and abused me and my husband. She tells her name varsha but i founded her name as anita kushwaha please take action. I am very tense and tired of this person i know her because my brother works in her hotel. She has business of afeem and ganja....
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D
D Suvarna
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airtel - cheating it's customers

Address:Mumbai City, Maharashtra, 400016

I have taken 399 plan and every month I either get a bill of 570 or 450. And when I call customer care number they don't have answer to any of my query. Never go for Airtel - postpaid plan they just cheat their customers by charging them additional amount. If you raise a complaint and when you contact them next time they don't have any details of previous calls....
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B
bpsingh4307
from Delhi, Delhi
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dth services stopped customer id 3009771145

Address:1099 Sector 21, Gurgaon, 122016

After expiry of my previous yearly package on 27th Feb 2019, DTH services stopped. On enq customer care[protected] advised to recharge my Account with Rs. 150 to activate the services and act according to advice on Airtel DTH Ch998.

Accordingly, as per the offer on Ch 998, I opted for a monthly package of Rs 310 and paid the amount online on 6th March. The services resumed the same day, but on21st March Airtel informed...
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R
Rajnish Varma
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not change my plan

Address:home no. 42, near of kabro ki kui, 332311

Hi Sir/madam,
I am airtel dish TV consumer and I want to change my plan many times on channel no. 998 and also change to try on website but any time I recieve massage that your plan couldn't be processed this time . And not say any reason when I call on call centre and say to me that choose ur plan again but i couldn't do this and now I am upset. Pls help me....
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N
najj
from Kunnamangalam, Kerala
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lost all money by recharging to this worst network

Very poor network.No value for customers complaints.Sending fake messages stating that they give extra benefits on reacharges but when we ask them they are diverting stating that it is for specific reacharge but it is stated clearly in message.Experiencing network problems for the past 2 months and despite of regular contacting the customer care no actions where taken.We have wasted high amounts for reacharge but we donot get any benefits....
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C
chowkidar
from Delhi, Delhi
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customer care service; sector 12 rk puram

Address:SECTOR-12, RK PURAM, 110022

When i visited customer care centre at sect-12 rk puram in the morning of 22 mar 2019 about my lost air tell no.(which was lost alongwith my mobile) the executive sitting there verified my details and finally told to come in the afternoon since he claimed sims are out of stock.

I again visited in the evening there were two persons. The person was busy on his mobile and thereafter asked me for original id. I have had photo...
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S
SaiPrem94
from Bengaluru, Karnataka
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address verification never happened

Address:GRAPHITE INDIA ROAD, HOODI JUNCTION, 560048

Took an airtel postpaid sim for airtel wifi dongle. After one day received message that address verification failed. Customer care asked to contact the airtel store from where I purchased. Went there and asked them for verification, they promised to send someone but never did. Even after chasing multiple times address verification wasn't done and sim never got activated...
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Address:Kolkata, West Bengal, 700063

As per the initial intimation provided by airtel, channel choice was to be registered by 31.01.19.
Accordingly, i had exercised my channel choice for airtel dth id [protected] on 30.01.19 (Tariff rs. 352/ 28 days). It was supposed to be active from 01.02.2019, however, due to some technical glitch from their end it took extra 10 days for the customized plan to be activated. I had to bear the extra cost due to their delay. After a few...
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A
Amar20
from Pune, Maharashtra
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airtel 4g wifi dongle/card

Address:411033

I purchased the airtel 4g wifi datacard from nearby airtel shop, on 19/1/2019. We submitted the required documents along with rs. 2600 for 6 months plan. The plan includes only charges cost in which dongle device (Cost rs.1000) came free to the customer.
From day 1 it didn't work, we througly checked the device and sim with shop owner and some other technical people. Few airtel technician refused to visit as they had no will/wish...
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