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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 702

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P
palakmalhotra
from Gurgaon, Haryana
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not able to make outgoing calls in roaming

I am having a airtel prepaid connection from gurgaon and whenever i am out of city in roaming i am unable to make outgoing calls. I have complained numerous times and they say that problem would be resolved withing few days but by that time i return back to gurgaon and couldn't know whether problem is solved or not and when again i go outside the city the problem countinues. Kindly look into the matter...
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A
Abhinandan Kumar Jha
from Bengaluru, Karnataka
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sim swap problem

Address:Bangalore, Karnataka, 560068

Dear airtel,
I am trying to upgrade my sim from 3g to 4g i followed all the process like send new sim details to 121 and replay on that after that i am not getting confirmation call from your end and every time after 2-3 hr i get one sms like could not be processed as we did not receive any confirmation from your side. I call to customer care i went to airtel store same probleam and no solution for this please help me on that....
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S
SRESTH Srivastava
from Mumbai, Maharashtra
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false and incomplete information. no update after 6 months of complaint

Address:Hyderabad, Andhra Pradesh, 500032

Raised complain in month of march about network. I was been informed that there is no tower and till 15th may issue will be resolved. I am still facing the same issue. Everyone i call them i get same reply that our network team is working. I spoke to managers senior managers nobody has the correct explanation.
After 6 months also they don't have exact time frame that how long it will take....
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G
GSPriya
from Mumbai, Maharashtra
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balance got deducted from my airtel prepaid account

Address:638011

My airtel balance got deducted around rs.20 for primezone services without my concern. When i called customer care agent they said i accessed some prime zone services. I have not access any prime zone services.

Airtel is kept deducting money for those kind of services which actually i didn’t accessed it in my mobile.

Kindly look into this issue and act accordingly to get my balance refunded

Regards,...
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S
sheeen
from Noida, Uttar Pradesh
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airtel postpaid money deduction

Address:Ghaziabad, Uttar Pradesh, 201014
Website:www.airtel.in

Airtel has deducted 9, 676.76 from my bank account overnight. I only had 10, 000 in my account and now i am broke.

I didn't activate auto debit and i need my money back. The customer care guy said it will be refunded but i haven't got any response. I want an immediate refund else i will take a strict action. This is not the way to behave with customers deducting money without intimation and auto debit.

They have...
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T
tushar negi
from Addanki, Andhra Pradesh
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sim stopped working on 18 august 2018 and not activating again

Address:Dehradun, Uttarakhand, 248001

My airtel no. [protected] stopped working on the morning of 18 august 2018. At first i thought that it's just the network problem and i waited for the network to go live again but it didn't. So i called customer care in the evening regarding my issue. The customer care executive told me the my no. Is working fine, it's just the physical sim card that is not working and i have to get a new sim card from the airtel store. As the sim was not...
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P
Praneetha Gutta
from Hyderabad, Telangana
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namkeen pack activated

On 21 august 2018, i got a message saying that namkeen pack has been activated without my consent and also 35 rupees has been deducted. I haven't requested for it. I have deactivated the next second itself but yet i didn't get my money back. This is not the first time i am facing such issues with this number. Please look into the issue and provide me with refund.
Thank you....
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M
Mrugesh Master
from Mumbai, Maharashtra
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bill paid but not reflected

On 5th August, 2018, I paid RS.471 bill for Airtel Hotspot no : [protected] from Airtel App via UPI.
Money was deducted, but still got messages with due payment. Later, I paid via Paytm and messages had stopped.
I did not get refund of the money deducted from Airtel App.

UPI ID for unsuccessful payment via Airtel App :[protected]
UPI id for successful payment via Paytm :[protected]

I would...
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V
Vignesh Bvr
from Terdal, Karnataka
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money deducted from bank account but I didn't receive any recharge

Fraud company give my money back
I tried to recharge my mobile with my debit card, it says payment failed but bank balance deducted, I tried several times in different mobiles .
Here are some txn ID's which I have tried
Txn ID[protected]
Another txn id [protected]
Please check these id and check which transaction ate my money and refund my money....
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A
ajain31
from Gurgaon, Haryana
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postpaid connection (sr # 86781674, sr# 86781750)

Address:110088
Website:consumer complaints

Hi,

Just to give you a quick background:
- Taken MNP from Voda on 28th Jul'2018 for 2 Mobile postpaid connections
- Currently 2 other Airtel numbers going on at my location
- Experienced ~ zero signals/ network at my location since 28th Jul'2018
- Raised SR for Network issue on 29th Jul'2018 ((SR # 86781674, SR#[protected]
- After 1 week, Airtel Engineer visited my location, checked Network...
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D
diff_2013
from Pune, Maharashtra
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frequent outages - airtel broadband

This is to complaint about airtel broadband services in pimple saudagar. Every week or so they have a fiber cut and the internet is down for extended periods like over 7 – 8 hours.

It seems this is a never ending issue in india. Fiber cuts are very common and almost all isps face this issue just like older landline telephone days that would suffer from cable cuts during monsoon
.
If airtel is unable to fix this...
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P
Priya Anil
from Mumbai, Maharashtra
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unable to make/receive calls

Address:Hyderabad, Andhra Pradesh, 5000096

I have a prepaid airtel connection number since last 5-6 years. I am unable to make or receive any calls last 2-3 days . An early action in this context shall be appreciated.

Customer care associate told me that I have to replace my sim card and that would take 4 hours times. Why should I go through this hassle when I am not at fault and couldn't they have told this proactively so that I could have done this over weekend....
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S
Siraje
from Lucknow, Uttar Pradesh
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service provider poor response

Address:Allahabad, Uttar Pradesh, 211001

Dear Sir/Madam,
For the last one week I m unable to send any SMS( mobile no. [protected]). I have lodge a complaint on constumer care 4 times each time they issued one reference no and told it will start working in 4 hrs. Just you have to switch off and on your mobile. I have done this 4 time but the problem not yet resolved. The reference no are attached below. In my last conversation they transfer my call to one higher person...
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S
saidireddy234
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misusing of my sim card 9566048553

Address:600042
Website:www.airtel.in

Airtel is not supporting sim card swap of my sime card.

My sim card belongs to Chennai.i lost my mobile and requested for new sim by submitting address proof.

after new sim request sim is not getting activated from my end, but airtel is not taking action to block my sim card to avoid misusage.

Airtel customer care not responding for mails or calls aswell.

i would like to initiate...
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A
Avikaksha
from Bhubaneshwar, Odisha
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regarding deduction of daily rental

Address:Kalahandi, Odisha, 766029
Website:[email protected]

Sir My self Rajesh kumar Joshi vil-Sosia Dist-Kalahandi odissa i have take a safe custody from airtel digital tv on dt-16/08/2018 for one month and they charged me Rs 30 for that purpose but later on they are automatically activate my account and deduct the daily rental. I am trying to contact customer care but they asked me that i am request them to activate. But this totally fake no call request has been given from my side. My digital tv...
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C
chat2amit
from Gurgaon, Haryana
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airtel wallet fraud (airtel company is a cheat)

Address:Gurgaon, Haryana, 122017
Website:Airtel.in

My airtel wallet ([protected]) was debited by airtel by 1060/- to pay landline bill for [protected] on 18th august.

But it is not reflected in my bill.
Either sunil mittal is a cheat as millions of indians say that sunil mittal and airtel are cheats.

Or airtel wallet is highly inefficient and a failure that it is unsafe to do airtel wallet transactions.

This is highly shameful that i have...
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K
from Bengaluru, Karnataka
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poor network new tower needed

Address:Udupi, Karnataka, 576117
Website:Airtel

Facing a network problem from many year. Already gave many complaints. But there is no response. More then 3000+ user r facing same problem. Solve this problem as much as possible. Need new tower.. Till completion of new tower. Upgrade near by tower. We cant face this anymore.. We need a solution or just say u can't. Or stop say indian largest network...
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S
Sudhir Bansode
from Noida, Uttar Pradesh
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airtel prepaid mobile customer care executive behavior

Address:Pune, Maharashtra, 411061
Website:Airtel Customer Service

Hi team,

I am using airtel prepaid number since last 13+ years.

As i am using this number internationally and it is linked to all my accounts in india and aadhar as well, i upgraded it into 4g sim yesterday.

My sim is getting activated in 4 hours but since then i am not receiving any messages and otp due to which unable to do any transactions.

So this morning i called to customer...
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M
Minakshee Vikas
from Mumbai, Maharashtra
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bill not provided

Address:400614

I'm a very old consumer of airtel dth, at the time of reinstallation of dth the technician didn't provide me the bill of rs 700 charged by him on 14.08.18.
Despite of several call to customer care they didn't provide me the bill because they know that the amount charged by the technician was totally wrong.
I want to go in consumer court please advise.
Airtel dth id is [protected]...
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U
Urfrensiva
from Bengaluru, Karnataka
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broadband disconnecting n number of times

Address:560068

Hi Airtel,

This is Hari Prasath, regarding frequent disconnection in my broadband internet connectivity. My number is[protected]. My registered mobile number is [protected].

It's been 3 times(in 3 months), I've raised complaint regarding the frequent disconnection. Technicians keep visiting my premises and solving the problem temporarily. Even if they resolve, there are frequent disconnection happening and...
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