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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 912

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J
Jatin.aggarwal65
from Jalandhar, Punjab
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number ported but no service till now

I have ported 2 numbers from idea to airtel but till now there is no service and old sim stopped already.

Kindly resolve this asap as i am losing many important calls due to the same.

This is such a bad service for postpaid users like us. We wholly depend on our phone.

I request you to start the numbers immediately, as its already been delayed....
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Y
yourfriendc
from Chennai, Tamil Nadu
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4g hotspot service in chennai

Address:Chennai, Tamil Nadu

I purchased this product on jan 30, 2018. The technician never came to install. I got tired of waiting, went to the airtel office where i bought it. There they installed the sim card into the hotspot and demonstrated how it is supposed to work. On coming home, i find that it does not work as expected.

I am unable to file an online complaint because the form never downloads
("loading" message displayed all the time)....
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M
Malay Chaudang
from Imphal, Manipur
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network quality

Hello i am dharmeshwar chaudang i am from assam. I am a very old customer of airtel. Our whole family is in airtel. But from few days i am suffering in poor network quality in my area. And i don't get 4g coverage in my area. While jio is giving 4g coverage fully in our area. But, what are you doing? So i am using a jio sim now for internet browsing. And i even can't make a call without any problem. What can i do if you don't give me network....
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A
amit.slg
from Ranaghat, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

recharge failed but amount deducted from bank

Address:Darjeeling, West Bengal, 734001

From airtel : your airtel mobile [protected] online recharge txn id[protected] of rs 549 has been initiated. Please keep the txn id for future reference.

From sbi : thank you for using state bank internet banking. Your transaction ref no igacvytoq1 for rs.549.0 on 06-feb-18 00:41

Then now recharge status failed but i haven't received refund...
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M
mandeep sehdev
from Delhi, Delhi
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without intimation extra bill amount

Address:110005
Website:airtel.in

Hello,
This is mandeep singh from delhi and i've been using this no. From last 1-2 years ([protected]),
My postpaid bill plan is rs 649/- every month and been to abroad on 21st december to 28th december and airtel has applied extra charges on my bill which is of 3200/- something in december and 1200/- on november bill also.
Without giving any information to me about the charges, the customer care is telling me not to...
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S
SaranyaSulo
from Chennai, Tamil Nadu
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airtel prepaid sim suddenly not working

Address:Chennai, Tamil Nadu, 600096
Website:Www.airtel.in

I am using this airtel sim for almost a decade. Just a couple of years back, i replaced it 4g sim and using the services. Without any prior intimation, they stopped the service to my sim. When i checked my nearest airtel store (Okkiyam thoraipakkam store, chennai), they told me that my sim is still active but i need to get a duplicate sim to continue the services. But they told they are out of stock of sims and so they can’t provide me...
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K
ktg024
from Delhi, Delhi
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deactivation of sim without any notice

Address:Bangalore, Karnataka, 560078

Hi,
I have been abroad for more than 2 months and use my airtel prepaid number for my banking purposes in india. Due to inactivity my number has been deactivated and i tried recharging but it says my number is invalid. I currently have nobody in the circle i used my number in (Bangalore) but is there a possibility that i can do something online? I do not want to go through the hassle of a duplicate sim or a new number....
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S
Suri Zayed
from Bengaluru, Karnataka
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airtel express hennur

Address:Bangalore, Karnataka, 560043

My name is danish suri. Today i have purchased one new airtel connection number [protected] from airtel express
Banjara crest apartments, no 6, apartment, hennur cross, kalyan nagar, bengaluru, karnataka 560043

The agent (Faisal) charged me inr 230 for the sim card and benifit of 1 gb data per day and unlimited local and std call for 28 days.

My sim card got activated at 2 pm but benifit was not added i...
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C
Chandrasekharan Deepak
from Thiruvananthapuram, Kerala
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prepaid sim number allotted to other customer

Address:Thiruvananthapuram, Kerala, 695024

I bought one airtel prepaid sim last year, i. E. 2017 and was using that number as my whatsapp number. I was surprised to know yesterday that the same number is allotted to different customer. I visited airtel service centre in karama, trivandrum, kerala, the customer support told me that as my number was not used for 45 days, it has been allotted to other customer. I was really embarrassed and shocked that my number has been given to other...
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S
Sudheer Patel Gajula
from Bhadrachalam, Telangana
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signal problem since last 6 months

Address:Adilabad, Andhra Pradesh, 504208

Iam using airtel prepaid sim from last 2 years. Am facing signal problem from last 6 months and i complained about it around 7 times, they just say your problem will be solved. Every time i call them they say same answer of it will be solved. And in last call ive asked about how many days will it take to clear, they were not saying and in last they said that am asking it again and again so they disconected my call.
*in first three...
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Address:Jaipur, Rajasthan, 302013

As per subject i had seen in last few days various kind of service started on my number [protected], n [protected], whereas i did not opt those services. How can u start those without my permission n deduct amount from account of both no. I want my money back as recently i recharge my both account, who will pay the amount which has been deducted from my account. I want clarification....
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K
kasiram singaram
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airtel broadband installation

Address:600043

I have paid the Installation amount of 1000 for Airtel broadband on 31 Jan 2018 and till 03rd Feb Profile was not created and till 5th of Feb Installation was not done.Back to back to call to 121 no proper response.

The Agent who has collected documents is not picking the call.

Now have requested the 121 Agent to refund the installation amount.She has provide the URL : WWW.AIRTEL.CO.IN/ONLINEREFUND which is not...
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S
Shaktivel Nadar
from New Delhi, Delhi
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no network in your area

We are not able to receive airtel connection in our area dwarka sec -16b, So please take any action to solve this problem.we have already done lot of complaint about this issue but no respond from customer care service. since 3-4 months we are facing this problem.i hope you will consider my problem as soon as possible
client name, shaktivel
contact no;[protected],
[protected]...
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Hi,
I have been abroad for more than a year and use my airtel prepaid number for my banking purposes in india. Due to inactivity my number has been deactivated and i tried recharging but it says my number is invalid. I currently have nobody in the circle i used my number in (Bangalore) and my family can visit a centre in another city on my behalf. But is there a possibility that i can do something online, even if it involves paying...
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S
sitesh kumar bhakat
from Kolkata, West Bengal
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complain for data balance getting over so quickly

Address:East Singhbhum, Jharkhand, 831002

Hi,

I am a airtel prepaid customer mob - [protected] from last one year and from last one week i am facing issues of data balance of 1gb per day getting over so quickly and that too within 30-45 min.
Let me tell you, this problem is not only with my number, my other family members and friends are also facing the same issue. Whereas upon using vodafone or jio everything works fine and that too at the end of the day data...
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T
Tapaskumar Chakravarty
from Kolkata, West Bengal
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wrongful deduction of rs 67.61

Address:Kolkata, West Bengal

Sir,
I Tapas Kumar Chakravarty of Kolkata possess Airtel mobile no [protected]. On 05/02/2018, I received an sms from airtel at 3:33 pm through which i was informed that an amount of Rs.67.61 has been deducted by airtel from my prepaid A/c balance on account of International roaming rental. They have further informed that an additional amount of Rs 31.39 will be deducted subsequently from my prepaid A/C.

I have never...
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N
Natalia Suri
from Gurgaon, Haryana
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problem with salesman for new connection

Address:New Delhi, Delhi, 110049

Dear sir/madam i have taken a new airtel broad connection vide caf no 11138591 and mr. Sarit gupta had promised when filling the form and taking 500rs that the connection will be provided next day for the same he booked an appointment at 3pm and reconfirm the same today at 230 pm and i have been calling him and requesting him now at 5pm he decided to reply that airtel exchange has a fault and connection will be provided tomorrow i waited...
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S
Suresh14350
from Vijayawada, Andhra Pradesh
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airtel store adhar elink process not working

Address:Krishna, Andhra Pradesh

Hai sir my self suresh i m using airtel number since 2012. Recently got sms to verify adhar process and i want to update to 4g also. I have nearest airtel store is patamata, near andhrabank, vijayawada. Whenever i went to store they said only one thing not workings. If its not working why they put store there. If they thinking everfication and update sim is time waste process then put one board there only new connection and bill payments...
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R
Renisan
from Mumbai, Maharashtra
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additional charges

Address:Thane, Maharashtra, 401208
Website:www.airtel.in/postpaid-bill-pay

I never thought in my dream that you guys will be so cheap to steal customers money. This is the second time you guys have added additional charges in my billing account. Earlier i was using sim which was under mumbai circle which i got changed to maharashtra circle through vasai branch and while changing no one has intimated that the amount would be added to your new account billing and it was never added in my first bill which i paid of...
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Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

I've ported my number from airtel postpaid to airtel prepaid. And after activation, i tried to recharge it online but i was unable to do so.
I called customer care many times and mailed them as well but my issue is not yet resolved. I can't port my number to other network as it needs 90 days to be in a particular network.

I'm frustrated and want it to be resolved asap....
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