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Airtel Complaints & Reviews

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Last updated May 16, 2024
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Airtel reviews & complaints page 913

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S
sush_p
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

conversion-prepaid to postpaid

Address:Bangalore, Karnataka
Website:www.airtel.in

Recently after opting for airtel 499 plan, i was told by the airtel customer care about the 799 plan where i could add a child connection free of cost. I was impressed and decided to add one of my family member's no.; however since it had to be a postpaid connection, i requested airtel to convert this prepaid child connection to postpaid. It is more than 3 weeks now and the airtel team has not yet converted the no. To postpaid yet. Numerous...
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A
ashishkpandey
from Bengaluru, Karnataka
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text sms not sent on mobile no.-9279270240

Address:770034

Dear team,
Kindly help us to resolve my issue.

Text sms was not sent from my mobile no-[protected] to any mobile no since last two months.

I have made a complain but issue was not resolved till date

Complain no-# clsms[protected]

Regards,
Ashish kumar pandey
Kansbahal, rourkela, odisha-770034
Mob-[protected]...
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V
vimalkutty
from Bengaluru, Karnataka
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reactivation request

Address:Chennai, Tamil Nadu, 600041
Website:AIRTEL

Sir / madam,

this is vimal santhose and i am your airtel customer for past four years with mobile number [protected].

At present my mobile number is got deactivated when i reached near by airtel store.

They guided me to send request mail to reactivate this mobile number.

Kindly activate this number for me since i was in abroad for two months, i am unable...
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S
sagarairtel
from Bangalore, Karnataka
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unable to use main balance to activate plans

Address:560072

Dear airtel, i have money in main balance for which i have paid exact amount while recharge. But on *121# my offer/new offer/offers i don't get any option to activate packs. When i use myairtel app/website to activate pack it asks me to pay via debit card/airtel payment bank. But i have already loaded money into my main account balance, and i wish to use the same. Just for your information, the balance is not free balance or cashback but...
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Gandham VS Bhaskararao
from Hyderabad, Telangana
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non receiving of recharge amount

Address:Hyderabad, Andhra Pradesh

I have a mobile no [protected] which i recharged on 16/11/17 for an amount of rs448/- through internet banking. On seeing the transaction not materialising immediately, i opted for doing it again. To my surprise both my amounts of rs448/- debited and credited with airtel. I have received the talktime offer for only one rc and on 25/1/18 it was ceased. When i tried the call centre they have confirmed that i will get only on offer and the second...
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S
ssuman2
from Mumbai, Maharashtra
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not getting incoming calls on airtel number

Address:Uttara Kannada, Karnataka, 581307

Dear airtel team,

I am unable to receive incoming calls on my airtel number since 2 weeks. First i thought it will be my mobile issue as because of trust on airtel number and my loyalty towards airtel.

I have changed my sim port and mobile but issue still persists.

I have missed my many important calls, complaint on customer care but they don't care.

Please resolve on priority....
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I am using airtel prepaid number:
[protected].

For the number [protected], rs 99 was deducted for international roaming rental even though roaming was turned off on my phone. This was done without my permission and reduced my balance, causing considerable inconvenience.

For the number [protected], on feb05, rs 99 was deducted for international roaming rental even though roaming was turned off on my phone....
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S
Sabaridiv
from Puducherry, Puducherry
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unable to recharge 448 from main balance

Address:Chennai, Tamil Nadu, 600021

Airtel — not able to use main balance for 448 plan recharge
My number: [protected]


Hi, my airtel app shows me new offer of 448 plan. But i am unable to activate that plan with my main balance. I hve balance of rs448. I called customer service for help but they told me to recharge for rs 448 and cant be activated with mobile balance. But why shld i spend money when i hve balance in my mobile.
Airtel is...
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P
pamulapati.naveen
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request for number activation

Address:Chennai, Tamil Nadu, 600097

Dear team,

My airtel number# [protected] is deactivated on dec 13th and i'm staying in usa. I'm coming back to india in 3 weeks so want to re-activate my number so can you please help in re-activating the number. Appreciate your help.

All my bank transactions tagged under the same number so please help in activating the number.

For any updates please updates to my email pamulapati. [protected]@gmail.com...
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V
VijayVish
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gamepind service activation

Hi, gamepind service activated on my mobile without my knowlegde. Rs90 charged in last months bill and when asked customer care exec, they do not have any clue. I keep getting messages that from airtel and rs30 is charged everytime.
This is a service that i’m not even aware exists but being billed and having to pay for it.
Please fix this and reimburse the amount. Also ensure that this doesn’t happen in future....
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Address:Dhule, Maharashtra, 424004
Website:airtel india

Sir myself dipesh patel
My airtel no. [protected]
1. Two scheme benefits given at same price to manupulate customer.
2. Missleading information given by appelleat officer
3. Cancelled my mnp request without my permission
4. Service break down for 3 days.
My complaint reference no. Qqdsms[protected].
Govt have to take strict action and make heavy penallty against this company. For customer satisfaction...
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D
Divyashree31
from Bengaluru, Karnataka
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airtel sim not activated after 24 hours

Address:560085

This is regarding my sim activation. I was on travel abroad when my sim with international roaming plan stopped service. I came back to india and visited nearby airtel office to check the issue. They issued me a new sim saying my original one is damaged and new one will activate in 4 hours. After 5 hours i got to know that the new sim 20 digit number was wrongly fed in system and thus the sim is not activated. Office staff again issued me...
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M
Monish P Bhatia
from Mumbai, Maharashtra
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call drop & bad internet speed

Address:Mumbai City, Maharashtra, 400037

Most of time "all line are busy" and call drop and connecting to a call also take time and sometime just does not connect.
Internet speed worst. 4g just name sake, speed is just 2g.
Most part of mumbai is facing same issue after closure of rcom.
If paying for 4g plan need proper 4g speed and connecting to all webpage and social sites....
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G
Gagan Bhullar Insan
from Hoshiarpur, Punjab
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I am complaining about data balance deduction

Address:Muktsar, Punjab, 152101

I have recharged on 26th jan 2018 with rs. 93/-, in which i got unlimited calls and 1gb data for one month. But on dt.[protected] i got message that my data is valid for[protected]. When i called customer care he told me that your pack data is over and you got this data from airtel tv app. I have windows 3g phone, then how is this possible that i can get data from airtel tv app. I have not used airtel tv even single time. This is very unfair...
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A
Ambrish Jindal
from Gurgaon, Haryana
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sim port from bsnl to airtel

Address:New Delhi, Delhi, 132103

Have ported my sim from bsnl to aittel. After port i am not getting incoming calls from bsnl network. Also phone is not working during roaming. I have visited twice on customer care. They have changed the sim but again its not working. I called customer where in the senior represemtative keep on telling me everuthing is fine. He said talk to bsnl. Then i said its not even working on roaming to which he said everything is fine sir and disconbected....
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M
Manish Kumar Kamat
from Basi, Punjab
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forgot airtel money mpin

Sir, i have forgot my mpin and also forgot date of birth. Then what i do now. Please help me. I have some money in my account balance. Please help me. What i do now. Please inform me. I also want to money transfer and mobile recharges. Please help me to start this services please help me sir. Please inform me what is the mpin of my airtel money payment bank...
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P
Prabhu Teja Yarlagadda
from Bengaluru, Karnataka
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messages not getting delivered

Address:Bangalore, Karnataka, 560029

My mobile number is [protected]. My name is prabhu teja y.
I have place multiple complaints on this issue it's becoming a big problem they told me it's going to be resolved it's already 4 months since i lodged complaint through customer care service some one called me multiple times but my problems are still not resolved please help me with this. I am not able to send the outgoing messages because of which i am not able to do banking...
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S
SHAILENDER.kumar
from Allahabad, Uttar Pradesh
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not able to send sms any numbers

Address:Thane, Maharashtra, 401303

I migrated from bsnl to airtel prepaid on 16-may-2016 in maharashtra and from that day i have problem to send sms (Local and national). I also called to customer care above 30 times but they didn't do anything. They always say "we will solve out in 24 or 48 hours"but it has been 2 years. I haven't gotten the solution. Please help me out to get rid of this problem....
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Srikant Sekhar Sahu
from Mudigere, Karnataka
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sony ten channels not being broadcasted during 2nd odi between india & south africa

Address:560094
Website:www.airtel.in

Dear forum. As one of the customer of airtel dth, i am very much unhappy with their services. I was not able see live match between india and south africa 2nd odi on 4th feb. All sony teens channels are not being broadcasted on the stipulated time. It pops out a message as "athe channel is currently not available from the broadcaster. We regret the inconvenience".

Other sony channels are being broadcasted. Only sports channels...
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K
Kv G
from Mumbai, Maharashtra
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my sim card is blocked no 7738408383

Address:Raigad, Maharashtra, 410210

From last two days my sim is blocked my mob no is [protected] i had recharged for rs 399 pls look into the matter, my email id is [protected]@gmail. Comsuddenly on 2nd feb, 2018, the airtel sim on my phone stopped working. Initially thought it might be a phone problem. Restarted phone several times, changed sim slot, tried it in another phone, tried stopping other services like wifi. All of no use.
All this without any intimation from...
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