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Big Bazaar / FutureBazaar / Future Retail / HomeTown Complaints & Reviews

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Big Bazaar / FutureBazaar / Future Retail / HomeTown reviews & complaints page 18

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My profit club card balance Rs 10843 remaining. It is unusual for me. Because big bazzaar store either closed or not near in my area. Many times email attempt to [protected]@bigbazaar.com for refund amount. but no any solution found. Please help me.
My mobile no. [protected]....
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Amjadvazirkhan
from Mumbai, Maharashtra
Jul 6, 2022
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Profit club refund process

Address:Matunga magnet mall

Refund of my profit club big bazaar balance .please reply what to do how can I get refund...
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vishwajays
from Mumbai, Maharashtra
Jul 6, 2022
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Regarding refund my money against membership card of big bazaar future group

Address:222- M, Saran Estate Ahirwan, Kanpur 208007

Sir/ Ma’am,

Please find here the attached file,

I am Ajay Vishwakarma R/O H.No. 222 M, SARAN ESTATE, AHIRWAN, KANPUR- 208007 my mobile no. is [protected]. As I was purchased Big Bazar Profit Club Membership Card in the month on DEC 2021from Z-Square Mall which was situated at Bada Chauraha, Kanpur 208001.
Since long when I visited that big bazar I found that it was totally changed into reliance...
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Ravindra F
from Nashik, Maharashtra
Jul 6, 2022
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Voucher redemption

Address:Nashik

Dear Sir/ Madam,

I am having 10000 RS gifts voucher of Big bazaar.
Before I used to swipe/use that voucher in Nashik city big bazaar store but now it is converted to Reliance store.
I went there Reliance store said they will not allow this voucher.

Please helps me to redeem this voucher.
As it is of 10000 expiring soon.

Thanks,
Ravindra Dhatrak
Ph no -[protected].br...
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Hi Future group
I have surrendered by future cards 3 months ago (on April 10, 2022). But no refund came to my account till now.
It was promised that the remaining money of around 19K on 3 cards will be refunded to my account (Cross check submitted). But nothing came till now....
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Sagar P Malpure
Jul 5, 2022
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Not able to use Big Bazaar Profit Club Card

I had taken the Big Bazaar profit club card on Jan 23, 2022 and the existing balance in the card is 6000 with Total balance of INR 12000/- after payment of INR 10000/-.

I had visited your Big Bazaar outlets in Pune but they are closed. I cannot use this amount anywhere. Therefore request you to refund this amount INR 12000/- to my bank account.

Please let me know in case any additional details are required....
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kavish123
from Mumbai, Maharashtra
Jul 5, 2022
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Profit card payment

Address:"Kaustubh" Plot No. 6, Hanumangad, Panchavati Nagar, Aarvi Road , Pipari Meghe, Wardha - (Maharashtra)- India , pin - 442001

I purchase a BIG Bazar Profit card @ Rs.10000/- at Big Bazar, Kota, Rajasthan,

After 3 month I know that big bazar was closed,

So i am trying to find another Outlet but, all are closed .

I wish to get back my balance payment please.

Kavish Taywade

India

+91 - [protected]...
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26aish26
from Kanpur, Uttar Pradesh
Jul 5, 2022
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Refund for Big Bazaar Profit Club Membership due to their Company CLosure

Address:Big Bazaar - Share with us Knowledge House, Shyam Nagar, Jogeshwari East, Mumbai - 400060

Please suggest the process to initiate refund for Profit Club Membership, my card Number is [protected],

Big Bazzar got closed within 15 days of my card issuance, if their company was in the process of closure ethically they should have not dragged my money convincing me to but their membership card.

Kindly do the needful....
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Sagita6
from Bhubaneswar, Odisha
Jul 5, 2022
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Help required

Address:Plot No N6/322 IRC Village. Jayadev Bihar .Bhubaneswar. Odissa,

I have 6000 balance in big bazaar future pay card. As now big bazar is closed in odisha kindly refund the same amount....
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arvindseth83
from Kanpur, Uttar Pradesh
Jul 5, 2022
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Refund of balance BBPC money

Address:Kanpur

Good morning sir
I’m a member of BBPC, my card no is [protected], linked to my mobile number.
Now all the outlets of Big Bazaar in Kanpur have closed. I have more than 9000/- bal in my BBPC wallet.
I had earlier taken up case on 14 Apr 22, but have not received any response from company.
You are requested to approach company dor refund my balance amount, Thanks & Regards
Arvind Seth...
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Kishor Shivane
from Mumbai, Maharashtra
Jul 5, 2022
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Big Bazaar - Profit Club Card Balance Refund Post FBB ShutDown

Address:Rajajinagar, Bangalore

I had purchased prepared profit club card on 2nd January 2022 from Big Bazaar Rajajinagar Branch Bangalore. I have remaining balance of 11, 000 Rs but without intination or a notice to customer big bazaar is closed now.
When visited nearest Big Bazaar i was told to send an email to there customer care, even after sending multiple emails there is not response as the email is not in use and customer care number are shutdown.
br...
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KRISHNAVEER Singh Rathore
from Mumbai, Maharashtra
Jul 5, 2022
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Refund for BBPC Card

Address:Prayagraj

I was offered a BBPC at Prayagraj Store in the month of Feb 22 without disclosing the tentative closure of the store permanently which was in pipeline and the store staff knew about it.
Since then I could not use my card and my card balance is stuck with Big Bazaar.
Have written them emails and tried there customer care number but haven't received any reply.
Please, refund my balance, I don't want to bea customer of such...
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Sameer Sahu
from Hosur, Tamil Nadu
Jul 4, 2022
Jul 16, 2022
This thread was updated on Jul 16, 2022
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Big Bazaar - Unable to get Refund or use Amount

Hello,
I am Sameer Sahu holding Big Bazaar Profit Club Card no[protected]. All big bazaar retail outlets in Nagpur have shut and hence I'm unable to use the balance amount in the card. The balance in the card is Rs 9033.54 (Attached below)

I sent them an email on [protected]@bigbazaar.com attaching:
1. Front & back pic of card
2. Aadhaar Card - front & back pic : ID Proof
3. License - ID Proofbr...
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Khivendra Singh Attri
Jul 4, 2022
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Refund Profit Club Card Balance

Hello,

I have profit club card and it has balance of 7300 but without intimation bigbazaar is closed, can I get me refund back. As there provided customer care number and emails are not working now.

My details are below-

Profit club A/C : [protected]
Name : KHIVENDRA SINGH ATTRI
Email Address : [protected]@gmail.com

Regards,
Khivendra...
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I purchased the Profit Club Card from Big Bazaar Kochi in February 2022, but I did not get any chance to make my purchase from Big Bazaar using this card as the shops have been closed since March, not even the vouchers which I received with the card.

I was told earlier that even after merging with Reliance, Profit Club cards can be used, but now they are not allowing to do this. I also have my vouchers also not yet redeemed!br...
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rajeshtandon
from Lucknow, Uttar Pradesh
Jul 3, 2022
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Refund of Rs. 8000 held balance with Profit Club Card Number: 92258427324705

Address:Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai City District, Mumbai, Maharashtra India 400083

To Whom It May So Ever Concern.

I am your Big Bazaar Customer having Profit Club Card Number: [protected] & Membership Card No.: 5719 having Rs. 8000 rupees which still remains with your company and can't be redeemed as you have abruptly stopped operations. I would like you to refund the aforesaid amount in my bank via online transfer as this future card is not honored by Reliance. I am providing details of my bank account...
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Mohit664
Jul 2, 2022
Jul 3, 2022
This thread was updated on Jul 3, 2022
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Profit club wallet refund

I had a profit club card at Big bazzar on November 2021 and had added 10k to wallet as per their request.
It was also mentioned that any unused amount will be refunded back at any time.
Currently most of the outlets near me are close and so in order to get the refund, i had a written a mail to them for which they had not responded.
I want the wallet money back....
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Imvik925
from Pathankot, Punjab
Jul 2, 2022
Jul 15, 2022
This thread was updated on Jul 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Profit club card didnt get refund

Address:Shah colony Pathankot

I have a Big Bazaar Profit Club card in which my almost 11, 000 Rs amount is left but without customer letting this know, big bazaar is closed now.
You haven't given any instruction to customer by email, message, call that how we will get card balance.
So please return my card balance amount as earliest possible. Your Customer care number is closed. Your email is not in use anymore. So this is fraud and you are not reachable...
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Varshit Singh
from Agra, Uttar Pradesh
Jul 2, 2022
Aug 22, 2022
This thread was updated on Aug 22, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Profit Club Card Left Balance Refund

Address:Agra

I have a Big Bazaar Profit Club card in which my almost 9, 000 Rs amount is left but without customer letting this know, big bazaar is closed now.

You haven't given any instruction to customer by email, message, call that how we will get card balance.

So please return my card balance amount as earliest possible. Your Customer care number is closed. Your email is not in use anymore. So this is fraud and you are...
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VipinG89
from Bengaluru, Karnataka
Jul 1, 2022
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Wallet amount is not usable in Future Pay Profit Club Card

Address:DB Mall, near Railway station Gwalior (MP) 474001

I had opted for Big Bazaar Profit Club and I had deposited INR 11000/- in the month of February 2022 and post than Reliance has taken over Big Bazaar and since then I am not able to use my Future Pay wallet amount any where and Customer care is also not supportive.
When I call the customer care they also ask to wait for 2-3 weeks and its been happening since month of February 2022.

Future Pay wallet adds 1000 /- every...
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