Cabbazar Complaints & Reviews

Dear team,

I used this app first time and I am very disappointed. First of all 261 km is charged, driven taken long route without asking me I am new to this place. Driver taken 100 rup for paying challan that's also not returned to me, and extra 15 km is charged for pickup and that i cleared with customer care day before traveling so they told me it will charge from home and taken money to 15 km. Kindly return my money.br...

I booked a taxi from Gurgaon to Dharamshala and in the booking it was mentioned that extra KM will be Rs. 9.5 per KM but after going to Dharamshala the driver refused to go for sight seeing and then he asked for extra for sight seeing saying that this charge is not relevant for mountain region whereas it was nowhere mentioned that this charge was not relevant for mountain region! Also he charged me two state tax for 1200 each and the toll...

Hi cabbazar,

Very bad experience this trip drive was not 🚫 good, he couldn't drive well, and should not drive informing AC also, and his Stop the car my request stops his Stop the cars after 1km from my side seances and etc, and his asking State tax extra with out peaper Bills with out Bill I don't pay this because his asking 2 State taxs, as far my booking i will pay only 1 state tax with praper Bills and all, and his...

I have been scammed by Cab Bazar Call centre representative.. Please see the flow of activities ( Dated:- 6 th April '23)

1) 9.45 pm I book cab and pay the advance amount.( Online
2) 9.47pm Booking received and I see everything is not included, ( This time toll tax and state tax not included)as earlier booking done with them it used to be inclusive
3)9.49 pm I immediately speak to call centre representative to...

Cabbazar App was not working properly. App was not taking booking date and time correctly. I asked them to book on behalf of me.
They promised me the cab will reach at mentioned time. I was about to shift my whole house and after departure of goods truck, I had to move following that truck. But cab not arrived earlier. I called driver and he said that he have 2 drops pending and then he will come. It was already 7:30 pm and booking...

We had booked a cab with cabbazar.com using mobile application. The pickup address was entered as Pune and destination was entered as aurangabad. I paid the advance amount as it was showing good deal. When I receive call from driver he said pickup and destination city is showing same as aurangabad. I had to cancel this booking. Not sure what happened but I entered correct details for booking and now they are not refunding my advance money...

We had booked serivce in advance and paid money online. Till last moment, inspite of follow ups we couldn't get driver and car info. We keep on following up with helpline. At last moment, they said, we couldn't arrange the driver and refund the money. Worst !!
This was booked for my parents and i felt it so bad!

PATHETIC !!
They could have told earlier we could have arranged some other cab !!

DON'T...

My booking id was 313458. I booked dzire through their website to travel from Sayala Rajasthan to Udaipur Rajasthan on 22.02.2023 at 3.36 pm. At that time it was showing Rs.3499/-. Later, after paying Rs.629/- advance, in the evening I was called and informed that I have booked small vehicle not dzire. I told OK, I will manage I tried to check my booking details but those were not available on their website. I downloaded the app and checked...

My name is Rutuja. I had booked cab for 12th Feb 2023 from Pune at 12.30AM (pickup).
Booking ID - 307196
Driver Name - Mohammad
My pickup was done at 1.00 AM. After my pickup within 15km my cab was breakdown, then I called the customer care but nobody helped us with this as I am a pregnant women I was standing on Khed Shivapur Highway till 4.30 AM. When I called Tushar (Employee ID - CBM07) from Customer Care, He was...

Bookig ID: 301334
Journey: Hyderabad Airport to Visakhapatnam Airport
Date: 30th Jan 2023 (10:30 AM) to 3rd Feb 2023 (11:59 PM)

I paid for Rs 29, 283, which includes an advance of Rs 3, 622 and the rest to the driver, based on his calculations and assurance that all the bills (state/toll tax, parking, etc.) would be provided when he returns home. I immediately called the customer care executive of CabBazar, alerting...

Cabbazar is worst worst service, I booked the service Goa to Murdeshwar on 31st Jan, 2023 @12:05am, advance 740/- booking confirmation amount paid, mails, driver number, booking location, all confirmed but by 11:55pm cabbazar person called me and told car is broke down, u have to wait till morning or choose other service.

This is the way they are doing, they didn’t arranged other cab service, they simply told, we can’t...

Booked cab from Pune to Mumbai airport and on time driver didn't come to pick us up and we arranged different cab. But Cabbazar is saying we have cancelled the cab so they are not returning the booking amount....

They are running a complete fake and fraud service. Cabbazar and the assigned driver just cheat people and run away.
Booking id (296495)
The driver took the entire amount and never turned up. Cabbazar take no liability in helping the customer in any way. Let's their own assigned cab driver run away with the money.
There so many complains and reviews posted against them but they are stil existing and running the scam....

I am never ever booking from cabBazar. For my trip from Hyderabad to Srisailam, they showed 5K as the total amount and 9rs per km charge for extra kms. However, their driver asked 2500/- extra for toll and border check post. This is simply extortion, who asks 2.5K for toll? Standard toll charges are 60/- and 25/- for which our driver extorted 2.5K from us.
Also he charged extra kms at 13rs per km instead of 9rs. But most shocking...

We booked a taxi for 6 days for Pongal holidays to village. Cab bazar says and agreed package includes drivers accomodation, stay, food etc.still we have hotels in village, we offered him food. To go outside we asked driver to eat fast as driver is eating very slow by seeing YouTube in his phone.suddenly he has raised his voice and thrown plate and started shouting us .he was using words that you people has booked the cab, but not me.br...

Had booked a cab for travel from I Mangaluru to goa on 3rd January 2023 for 8:00 am
They arranged for a cab and gave us a details of a cab driver.
He confirmed he will be coming for the trip .but in the evening.when we shared our location.& called him .he said his car is broke down.
Cabbazar arranged for another cab with extra charges.which we agreed.
We shared our location with the driver.
and called him...

Refused to refund after booking wrong car when I specifically asked for a sedan and booked the same. Delayed the time by 1hour and my entire family was stranded at Pune airport because of them. When I asked to cancel since it was getting late and we had a long journey ahead and they flouted all rules too, they refused to pay back...

Don't pay advance to them! You'll never get it back even if it's cabbazar fault. I paid advance and I didn't get ride details of cab even 30 mins before ride. There's no option to cancel the booking also! The "need help" button on the trip doesn't help. Nobody sees the messages. I got a call after 12 hrs of seeking help. Email support will also not agree Cabbazar mistake. Also their rates are 20-25% higher. I got same ride at 14k for which...

I book the cab and after 2 hours i cancelled it as they never informed me the extra charges and also driver said the pet charges are extra 1500 and some border charges 3k so i called to cancel they said it's not possible to refund they can cancel the trip and also i asked them to cancel within 2 hours of my booking. Again i also asked to negotiate the money they charged 687 in advance i asked them to take 187 and return 500rs they were not...

We booked a car on 25 December 2022 for our to-and-fro journey from Rajkot to Gir Forest in Gujarat for a 2-day trip on 26 December 2022. I made an advance payment and CabBazar sent me the driver's name and the car registration no. So far everying was fine. But the next day we faced the most unexpected scenario. At the appointed time, the allotted driver did not turn up to receive us; instead, someone else came who had no clue of CabBazar....

I booked a cab for 6 days at Banglaore for my family on a vacation for Bangalore, Ooty & Mysore. As displayed & information recieved I was to be charged around 28900 for the entire booking. which covered 1500 kms, at 250 km per day.

While my family came back from Mysore to Bangalore the driver & Cab Bazar refused to take me around Bangalore. They said you would only have a drop in Bangalore & if you want to roam bangalore,...

I have booked cab for Mumbai from Pune for two days . I have paid Rs 1455 advance, and total bill was 9100 excluding toll . I have been tol apart from this toll need to be paid .
My nightmare starts after I have paid my advance and placed booking

1 Couple of drivers called and ask me to pay more
2 The driver who was assigned this trip Sagar, was outsourced this trip to some one else who was having no clue...

1 Couple of drivers called and ask me to pay more
2 The driver who was assigned this trip Sagar, was outsourced this trip to some one else who was having no clue of Cabbazar policy and my package taken
3 I have been taken from Pune to Mumbai on a pathetic taxi which was dirty as hell . the driver was rude and abusive and forced me to pay Rs 150 for no reason
4 After that I was stranded at Dadar for half an hour...

I’m traveling with 2 kids and older parents from Srisailam to Hyderabad. I booked cab from cabbazar and driver did confirmation yesterday and suddenly he cancelled my cab at pickup time(7:30 am) and Cabbazar did not inform customer and I need to follow with cabbazar about when cab will come. Cabbazar executive told me we will arrange alternative cab till 9:00 am and then cancel my booking.
My hotel check-out at 8:00 am and need to...

I have booked the taxi for my parents from bhopal to anumala township gujarat after paying 1k advance online. the pick up was scheduled at 3:45 at bhopal railway station, at per the rules of cab bazar driver will not ask for any money till the ride is completed except state tax and toll tax.
as soon as journey was started the driver asked the money for fuel on which my parents paid him 3k at the same time for fuel.
The cab was...

Do not use thus service.The drivers are unsafe and untrustworthy.They over charge on mileage.Cabbazar does nothing to help.Our driver demanded more money and refused to give our luggage, cabbazar customer service encouraged this behaviour.Police had to be called and nearly arrested the driver.Unsafe for women and will report to the ministry of transport....

I want refund of rs. 1200. Worst service and experience ever.. Not recommended at all. Driver's behaviour is too rude. Took extra 1200 rs. apart from the website rates by cornering us. Driver was on call while driving. Many misinterpretation from the enquiry no, consealing the facts. They r not at all helpful but misleading..Never ever book by cab bazar....

I want refund of rs. 1200/- otherwise I'll head to consumer forum.Worst service and experience ever.. Not recommended at all. Driver's behaviour is too rude. Took extra 1200 rs. apart from the website rates by cornering us. Driver was on call while driving. Many misinterpretation from the enquiry no, consealing the facts. They r not at all helpful but misleading..Never ever book by cab bazar....

Worst service and experience ever.. Not recommended at all. Driver's behaviour is too rude. Took extra 1200 rs. apart from the website rates by cornering us. Driver was on call while driving. Many misinterpretation from the enquiry no, consealing the facts. They r not at all helpful but misleading..Never ever book by cab bazar....

Feedback: Worst service and experience ever.. Not recommended at all. Driver's behaviour is too rude. Took extra 1200 rs. apart from the website rates by cornering us. Driver was on call while driving. Many misinterpretation from the enquiry no, consealing the facts. They r not at all helpful but misleading..Never ever book by cab bazar....