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Swiggy Complaints & Reviews

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Last updated May 2, 2024
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Swiggy reviews & complaints(5051)

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A
Anshuman.2003
May 2, 2024
May 2, 2024
This thread was updated on May 2, 2024
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I have ordered a ptron earbuds from instamart but I found them damaged and applied for refund but i haven't received my refund yet. According to instamart agents my refund has been completed but I have not received it yet even my bank officials asked me to contact swiggy.
May 02, 2024
Updated by Anshuman.2003
They didn't gave me the rrn number also
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    J
    Jaiswalsimran
    from Kolkata, West Bengal
    May 1, 2024
    May 1, 2024
    This thread was updated on May 1, 2024
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    Late delivery with rotten food

    I have placed an order yesterday and it was delivered after literally 1hr 40mins whereas I have selected delivery between 30mins. I kept contacting the restaurant and swiggy customer service over chat and call. Restaurant was very fast with the service and have kept the item ready within 5mins. I kept asking customer service agent about the delay and delay in assigning the delivery agent and they kept disconnecting calls as well as too much...
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    B
    biswabhusan39
    May 1, 2024
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    Hello me Biswabhusan rout 01 MAY 2024 ko swiggy se 8 budweiser beer mangaya the lekin kingfisher recieve hua complain kiye to solution nahi mila
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      R
      rh1967
      Apr 22, 2024
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      Hi Anwar Hussain,

      Thanks for using Swiggy!

      Your Swiggy order #[protected] has been cancelled as the restaurant could not confirm the order due to a technical issue. This happens rarely and we apologise for the inconvenience. We apologise for this experience and hope to see you order again soon.

      If you think this was a mistake please contact, www.swiggy.com/support .

      Order No:

      #[protected]
      Restaurant:

      Cafe Sadda Haq
      Cancelation Time:

      [protected]:36
      Total Refund

      Rs.266.0
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        J
        Jayasree Ghosh
        Apr 22, 2024
        Apr 22, 2024
        This thread was updated on Apr 22, 2024
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        Address:Bangalore

        Today I placed order #[protected], The address i can see in my profile is correct, but not sure from where It was taking Electronic city and the delivery boy was arguing very badly. I connected to customer care and they are simply telling they can not help . they simply cancelled my order without no refund. this is simply a fraud case. either you redeliver my order or refund please, else i have to go for a police complain.
        Apr 22, 2024
        Updated by Jayasree Ghosh
        Kindly update within today else i will launch a police complain

        Thanks
        Jayasree
        [protected]
        Apr 22, 2024
        Updated by Jayasree Ghosh
        I can see the correct address in my profile. there is big issue in your system, why it is taking wrong address?
        Apr 22, 2024
        Updated by Jayasree Ghosh
        Kindly take immediate action please. There is no fault at my side.

        Thanks
        Jayasree
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          S
          shivaja
          Apr 19, 2024
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          Bill no [protected]-101135 Order no [protected] 45 Online order ID [protected] dated[protected]:25:43

          Ordered via swiggy, subway sandwich and crispers.

          One item crispers was missing and the bread was plain even though order was honey oats and Paramesan. Swiggy offered a refund amount less than the missing item! They never refunded it as we did not accept. But there was no further grievance redressal. No money received nor issues solved or heard.
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            L
            Lok1987able
            from Chennai, Tamil Nadu
            Mar 30, 2024
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            I am humiliated and threatened by delivery agent

            Website:Swiggy

            Hi on 30th march 2024, 2 clock I ordered fish briyani order number [protected], I am feeling hungry that's why I selected nearest outlet 20 min delivery, in the app it shows delivery partner has not yet reached restaurant till 2:40, he delivered me at 2:50, I asked him if you are far away from restaurant why are picking up my order, someone who is nearby would have picked my order I asked, then he started using all local bad words and...
            +1 photos
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            S
            Sandeep Singh salaria
            Mar 26, 2024
            Mar 26, 2024
            This thread was updated on Mar 26, 2024
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            Lost money.fraud customer.

            Address:Vpo rail majra district sbs nagar nawanshahr.punjab144533
            Website:No

            Sir today I order of rs 259 in your app for gain coins.but I cannot received the coins.then I call swiggy customer care for help.but he is fraud customer. I share my otp with him.then they debited my amount rs 19999.i am very upset.please help me....
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            B
            Boby 123@
            from Kottayam, Kerala
            Mar 25, 2024
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            I didn't got my last week payout

            DE ID:- 8250251
            Name:- Boby mathew
            Phone no:- [protected]
            My last week (18 th march-24 th march)
            Payout is pending. I didn't got my payout. Please resolve this as soon as possible...
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            I ordered some beverages in railway station but swiggy delivery partner refused to come so i told him come in entrance near the ticket window where all vahicle are allowed to enter and there is no need to park. Butter the delivery partner was strongly refuted to move from shop and support centre also support him and cancelled my order and charge me full of my order amount. So i just ask support centre to show me where you mentioned that that...
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            M
            Mavsam
            from Mumbai, Maharashtra
            Mar 24, 2024
            Mar 24, 2024
            This thread was updated on Mar 24, 2024
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            Gramin Stick Kulfi Desi Malai and NIC Coconut Ice cream

            I ordered this today from instamart of swiggy. But sorry to say that the order was not delivered properly. It was completely melted and what we received was liquid form of Kulfi. Is this the way you deliver the order. This was in the afternoon and care should have been taken care.
            Second "NIC Coconut Ice cream"
            the quality was bad. instead of tender coconut, grated coconut was used in the icecream...
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            A
            Akshay setia
            Mar 22, 2024
            Mar 22, 2024
            This thread was updated on Mar 22, 2024
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            I'd deactivate hogi hai

            Hello sir/ madam
            Mere de I'd 2322683 Jo ki permanent deactivate show ho rha plz reactivate krdo

            16 March ko mujhe wrong action Aya tha selfie ka auske bad Maine koi galti ni ki ek vaar warning ayi hor maine apni galti sudhr li fr I'd deactivate krne ka kya mtlb hai agar m baar baar galti krti toh I'd deactivate krte ek vaar warning di auske bad koi galti v ni hoyi fr apne nazez I'd deactivate krdi

            Plz...
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            P
            praveen_2021ma03
            Mar 17, 2024
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            Wrong Food of item delivered

            I have ordered a chiken triple rice worth ₹ 259 from Swiggy for my dinner at around 9 pm. But the Swiggy delivery person had instead delivered me chiken noodles of less value and can’t be consumed as a meal. I have talked to the customer care of Swiggy as well, but they didn’t provide any resolution.
            This is clearly a case of cheating. ( providing wrong item of less value and no use and charging the full money)...
            +3 photos
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            A
            Anushyak
            Mar 16, 2024
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            I am unable to login to my swiggy account

            I am unable to login to my swiggy account which is a food delivery app.its showing that multiple logins by this device try with previously registered numbers but I have login with only two numbers and now iam try with the previous one only.
            So kindly resolve my problem....
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            S
            soumya7792
            Mar 7, 2024
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            Delivery partner did not delivered food

            Website:www.swiggy.com

            Order id _- [protected]
            delivery partner - sonu bairagi

            26 feb 2:22 am

            order not recieved.
            delivery guy is complete fraud did not recieved the order no help from swiggy suporrt no refund was initiated . i lost my money

            soumya nahar
            customer...
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            A
            Aravind Kushwaha
            Mar 6, 2024
            Mar 6, 2024
            This thread was updated on Mar 6, 2024
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            Open my Id permanent block plz open my Id

            Address:Korba gala
            Website:My I'd parmanent block

            Sar my I'd parmanent block open my I'd 121605...
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            S
            Samson123456
            from Renigunta, Andhra Pradesh
            Mar 4, 2024
            Mar 4, 2024
            This thread was updated on Mar 4, 2024
            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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            Resolved
            The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

            Food missing and quality

            Address:Renigunta

            I ordered one mutton biryani in swiggy, paid 318 rs but i received wrong items and also smells of food immediately I complain swiggy customer care but is not responding also is not explain message chat what is this not responding there is throw me 48 rupees in my account what is this what I am asking what is saying please note this one I want justice...
            +2 photos
            +1 videos
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            A
            adi125674
            Mar 3, 2024
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            Swiggy Instamart is looting customers

            I RECEIVED 3 DIFFERENT ITEMS FROM MTR KHATTA MEETHA POHA IN MY LATEST INSTAMART ORDER
            MY SWIGGY ACCOUNT RELATED PHONE NUMBER IS [protected], NAME ASSOCIATED WITH THIS ACCOUNT IS SANDEEP
            PLEASE GIVE ME A REFUND
            WHEN I GO TO HELP SECTION IT DOESNT GIVE ANY SOLUTION JUST SAYS CONTACT EMAIL SUPPORT
            When i contact email support they deny the refund or replacement, this way swiggy has frauded me in the past also with...
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            G
            Gokulsaba
            Mar 2, 2024
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            Swiggy delivery cheat and Delivery boy fraud

            We have ordered lunch (Order No.#[protected]) on 19th Feb, 13:30 Hrs from Udipi Gardenia through swiggy app in Bnaglore. We are returning after my Mother's funeral. The total cost paid was Rs. 761. The delivery boy named Tapendra Rawal was assigned. Our train reach KR Puram and we got down including my son (10 yrs) looking for food, then I called the delivery boy, he said some traffic on his way hence delayed, said he will reach in 8...
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            G
            Gizyidoydiyd
            Mar 2, 2024
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            Delivery agent scammed me

            Website:Swiggy

            The delivery agent scammed me
            I had ordered fried noodles from imperial hotel on Feb 27th, 2023.I paid delivery agent 229 rs online via upi.He claimed that he didn’t receive the amount, though the amount clearly was debited from my account.I showed him too but he refused to accept that he had received the money and ask me to pay again.I told him, there might be an issue on his app but he refused to leave.I again had to pay him 229...
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