Swiggy Complaints & Reviews

I reserved a restaurant booking for 15 persons in Barbeque nation through swiggy app in their dine out option. In the app it was showing for two person for Rs.1900 plus additional discount of 15% if payment made through HDFC bank card from dine out option. But while making payment through swiggy dine out app only Rs.251 discount from SWIGGY for a total bill of Rs.18383. In the offer, there is no mention of taxes extra neither it was mentioned...

I received my order with an item missing after waiting for about 1 hour 30 mins. The delivery driver didn't even check if all the items were present before delivering my order. And it was so late that I couldn't even get the restaurant to send me a replacement order, nor would Swiggy. The order number is [protected].

Beyond the fact that I could not have a proper dinner, the customer care agent (the second one) I was talking...

I ordered few products from swiggy instamart as a present to my friend on his birthday occasion. I got it at a very good deal for 305 rupees(after good discount). Though the expected delivery time was 7 mins, but i waited for half an hour without any update. I then contacted the chat support department for an update and they asked for some time to check and i allowed. In few minutes i got a text message on my number that my order has been...

I have this attachment for your ready reference. While I have given the address clearly besides paid for the order, yet same is been cancelled fby swiggy as they could not find delivery partner to deliver the item at specified address even if they have location issues, besides also didn't refund the amount when order is cancelled from their end, is it not a case of harrasment and cheating?... I hope to get resolution...

Swiggy Order Id-[protected]
The order mentioned above was not delivered to me by the delivery company.The delivery person VIJAY SAINI took all the OTPs and did not deliver the order.
I want my refund as well as compensation for the inconvenience this company has caused....

Swiggy company order I'd:-[protected]
And buy RS:-330 Rs
Please give me money refund with compansation and proper inquiry for bad or unhealthy foods delivery.
Please see this case special attention,...

Respect Sir/Madam, In Swiggy on 10/1/24 I have ordered Chicken Biryani from Salem RR Biryani Ungavam, Yashoda nagar, Keelkattalai, chennai. The food quality is worst and chicken is adulterated. It’s not fresh chicken and smells bad.

Looks They have mixed the chicken pieces in the biryani and it smells bad. The chicken pieces are black in colour and completely unsafe to eat.
Even inside the piece also the flesh is black....

I am writing to bring to your attention a grievous matter of dissatisfaction and poor customer service experienced with the popular food delivery service, Swiggy. Despite my repeated attempts to resolve the issue, the company has failed to provide a satisfactory resolution, prompting me to seek your intervention.

Details of the Incident:

Order Information: Anniversary cake

Date of Order: 17/01/2024br...

We made an order to Swiggy with their Mobile APP through Mobile [protected], order was cancelled by Swiggy, but the payment of Rs 1324/- but the payment was not refunded yet. There is no response from Swiggy customer care.

Order ID : [protected]
Order Date : 15th Jan 2024
Amount : Rs 1324/-

Regards
Maharajan/Vanikala
[protected] / [protected]...

My I'd un block sir plz 12616909 plz un block sir plz start my duty sir plz...

On 18 January i placed a order to in swiggy and i paid pay rupees 323 the amount deducted but order doesn't placed.. please refund my money as soon as possible.....

Twice I have order from swiggy.
On 17.1.24 &1 8.1.24 .I haven't got call from delivery boy.
I tried to call delivery executive but unable to reach.
I paid Rs 1151 + Rs 1062 for both orders.food was not delivered
Do the needful...

I had Ordered for two items from swiggy and had done payment via UPI, on arrival of the food it was observed that only one items was received....

Date of Incident - 12 Jan 2024
Client number - Swiggy help line number.

Description - (Recorded conversation available). Not able to upload

I ordered pizza and few other food items through Swiggy (Dominoes). As mentioned on the app, it was supposed to be delivered in 25 mins. After waiting for 30 mins, I decided to check my order status and it was still "getting prepared". Upon calling swiggy...

I am booked a orde from swiggy thenI was cancel my order because mind was changed.
Order hase been allready cancel but amount not refunded. I am trying to contact swiggy customer support they are seying I am already refunded your amount in to you bank account.
But I am already checked my account there are not received any payment from swiggy.you can check the my bank statement in attachment.
My order I'd -ORDER #[protected]br...

I ordered from subway - 2 veggie delight sandwiches, 2 veg cheese toasties, and one coke.

1. The coke was missing from the order
2. The customizations I requested for sandwiches was not serviced. I did not want onions in one and tomatoes in another but both sandwiches and onions and tomatoes, both
3. The cheese toastie was stuck to the surface and was completely bad. Both the toasties were part of the same box....

I have ordered 3 litre coocking oil pouches (Safola Total) along with 1kg Atta and few chips packets. When order was delivered one item ( 1 litre coocking oil was missing). I told it to the delivery boy but he suggested to raise complaint. It was second instance when items were missing from my ordered....

I have placed an order transaction failed but money was deducted my account i got an message money was refunded in 2 hours but it was not refunded and now it was not showing in the history i have reference number[protected] for the following order number [protected]...

If you have a complaint about Swiggy, the Indian online food ordering and delivery platform, you can follow these steps:

Contact Swiggy customer care:838, 8021, 728 You can contact Swiggy customer care through the Swiggy app or website. You can find the "Contact Us" option on the app or website and submit your complaint through the given form. You can also use the chat or call option available on the app or website to get in...

Hi Team,

Kindly check my concern and take appropriate action on it. I ordered some food by krishna Dhaba and they accepted the order at 2:37 and they are still showing preparing the food at 3:15, i was in the conversation with the executiveh and i told them so many time that please deliver my order on time and he was telling me please wait for sometime, he texted me on help chat at 3:45 that restaurant is closed so we cannot...